Colloquium on New Developments in Consumer Redress, 2 March 2012

• The colloquium will critically examine the forthcoming Directive on Alternative Dispute Resolution (ADR) that ensures the coverage of ADR in all sectors, quality standards for ADR schemes, and it imposes information obligations to all traders established in the European Union. The discussion will extend to the proposed Regulation on Online Dispute Resolution (ODR) which sets up a web-site platform that will coordinate consumer complaints across the EU.
• The event will also examine other important developments in the field, such as the proposed optional European Sales Law, collective redress, the use of technology to settle consumer complaints and the consumer redress landscape in the UK and other EU Member States.

The colloquium will be relevant to students interested in civil justice and commercial law, practitioners (who will be able to obtain CPD credits), researchers and ADR entrepreneurs, as well as trader and consumer representatives.

Full programme (pdf)

Attendance is free and open to all

Registration (by 29 February 2012)