Programme and presentations
Thursday 10 September, 2015
15.00 | Welcome Francois du Bois, Head of School, University of Leicester |
Part I. The European Framework of Consumer Dispute Resolution Chair: Diana Wallis, European Law Institute |
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15.05 | Conference keynote day 1 The New Regulatory Framework for ADR and ODR in Europe Christoph Decker, European Commission |
15.45 |
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16.00 |
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16.15 | Discussion |
16.45 |
Coffee Break |
Chair: Matthew Vickers, Ombudsman Services | |
17.15 |
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17.30 |
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17.45 |
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18.00 | Discussion |
19.30 | Wine reception |
20.00 | Conference dinner |
Friday 11 September, 2015
Part II. Consumer Dispute Resolution in Selected Member States Chair: Cosmo Graham, University of Leicester |
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9.00 |
The Implementation of the Consumer ADR Directive in Ireland |
9.15 |
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9.30 |
The Implementation of the Consumer ADR Directive in France |
9.45 | Discussion |
10.00 |
Coffee Break |
Chair: Rado Bonk, Youstice | |
10.20 |
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10.35 |
The Implementation of the Consumer ADR Directive in Portugal |
11.50 |
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11.05 | Discussion |
11.20 | Coffee break |
Chair: Jo DeMars, NetNeutrals |
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11.40 | Cross-Border Consumer Redress after the ADR Directive and the ODR Regulation Guillermo Palao, Universidad de Valencia |
11.55 |
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12.10 |
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12.25 | Discussion |
12.40 |
Keynote conversation |
13.15 | Lunch |
Part III. New Trends on Consumer Dispute Resolution |
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14.30 |
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14.45 |
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15.00 |
The Implementation of the Consumer ADR Directive in the Netherlands |
15.15 | Discussion |
15.30 | Coffee Break |
Chair: Pablo Cortés, University of Leicester |
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16.00 |
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16.15 |
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16.30 |
Conference keynote day 2: Consumer Redress after the Transposition of the ADR Directive |
16.45 | Discussion |
17.00 | End of conference |