Interaction Design and Evaluation of Socio-technical Systems


The research work of IDEAS is grounded in the fields of Human-Computer Interaction (HCI) and Software Intensive Systems Engineering (SISE),

The HCI side is coordinated by Prof. Effie Law, focusing primarily on usability and user experience (UX) methodologies, which can be applied to a broad range of domains. Of particular interest to the IDEAS members are technology-enhanced learning for STEM subjects, gaming and culture, affective computing, and participatory design. IDEAS has been working on several new initiatives in further advancing research on UX, especially on the theme of measurability and predictability of UX, theoretical models underlying UX, and the interplay between UX evaluation and software development. This work is supported by a set of equipment such as mobile eye-tracker, galvanic skin response sensors, brain activities, etc.

The SISE side is coordinated by Dr. Ruzanna Chitchyan, addressing engineering of complex systems within which software plays a substantial role. Of particular interest to us is supporting sustainability through such systems design (i.e., improved environmental, social, economic, and technical impacts of such systems on their situated environments). This is a deeply interdisciplinary theme. To give a few examples, the current work is focused on requirements engineering for sustainable systems, evaluation of  impact of software architectures on well-being of societies using that software system, designing a platform for domestic energy generation and trading, supporting decision making in communities for sustainable management of areas of natural beauty.


  • Ruzanna Chitchyan is organizing a Workshop on Social Sustainability and Software, 7-9 September 2015, Copenhagen, Denmark
  • Effie Law's paper: "Whose Experience Do We Care About? Analysis of the Fitness of Scrum and Kanban to User Experience (UX)" will be published in International Journal of Human Computer Interaction (IJHCI).
  • Matthias Heintz and Effie Law will attend INTERACT 2015 in Bamberg, Germany, to present their joint papers in the main conference and in the pre-conference workshop "The Landscape of the UX Requirements Practices".
  • Stephanie Heintz and Effie Law will attend the ACM CHI PLAY 2015 in London, 5-7 October 2015, to present their joint paper "The Game Genre Map: A Revised Game Classification".

Staff Members

PhD Students


  • Stephanie Heintz: Impact of Game Type for Digital Educational Games on Learning Outcome and Player Experience (Supervisors: Effie Law, Michael Hoffmann)

  • Kornchulee Khanana: Development of Design Heuristics for Digital Educational Games for School Children of 7 to 11 Years Old (Supervisors: Effie Law, Neil Walkinshaw)
  • Matthias Heintz: Participatory design for distributed requirements engineering (Supervisors: Effie Law, Thomas Erlebach)
  • Samaneh Soleimani: Emotive design of e-commerce websites (Supervisors: Effie Law, Rob van Stee)
  • Dinna Mohd-Nizam: Digital educational games for pre-school children (Supervisors; Effie Law, Thomas Erlebach)


  • Maryam Al Hinai: Requirements Engineering for Social Sustainability (Supervisor: Ruzanna Chitchyan)
  • Mahwish Kundi: Assessing Quality of Use Cases (Supervisor: Ruzanna Chitchyan)
  • Jordan Murkin: Energy-Based Services Provision to Households  (Supervisor: Ruzanna Chitchyan)
  • Ben Secretan: Engineering Systems' Sustainability through Self/Community Regulation  (Supervisor: Ruzanna Chitchyan)
  • Tahani Alsaedi: Software Architectures for Social Sustainability (Supervisor: Ruzanna Chitchyan)


IDEAS is equipped with a set of basic and advanced instruments for designing and evaluating usability and user experience, including Tobii desktop T60 and Mobile X-30 Eye-tracker and Tobii Studio; Haptic prototyping kit for mid-air haptic feedback (20x20 array);  Finger TPS II; Emotiv EEG neuroheadset sets; Accelerometer sensor for real-time movement; Shimmer Bio Starter Kit sensors; Microsoft Kinect for Windows (2 sets); Pico projector (LightCrafter); Basic Arduino Starter Kit; High definition digital cameras; Audio-recording devices;

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Dept of Informatics
University of Leicester
Leicester, LE1 7RH
United Kingdom


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