Volunteer Management and Community Projects for Heritage Practitioners

5 October 2017
Stamford Court, University of Leicester, Oadby site.
£95 (£50 for students and community volunteers)

Voluntary contributions, public participation and collaboration are now at the heart of strategic priorities and frameworks which guide how heritage is funded, researched and managed. More than 4.4 million people are currently involved in heritage and this figure is set to increase (Heritage 2020; Heritage Counts 2015 & 2016). By 2020, public engagement levels are expected to be significantly higher through voluntary projects and the active engagement of local communities and interest groups engaged in the planning system (Heritage 2020).

This course will provide delegates with a theoretical understanding of heritage volunteering based on real case studies and a set of practical tools which practitioners can apply to their own volunteer programmes or community engagement projects and organisations.

Learning Outcomes

Course attendees will:

  • Gain familiarity with best practice in volunteer management
  • Learn how to build a flexible volunteering programme, market roles and recruit suitable volunteers
  • Learn how to develop volunteers - in order that they can participate effectively and ensure outcomes that are personally beneficial to the volunteer but also of value to the work of the organisation.
  • Learn how to communicate well and build resilient relationships with volunteers and community groups

Course Delivery Team

The course is directed by Dr Julie Attard, Project Manager of the Heritage Lottery Funded Charnwood Roots project. Charnwood Roots is an initiative of the Leicestershire Victoria County History Trust, and uses research and educational activities to increase local understanding of why Charnwood’s history is special.

Course Timetable

Community volunteers and members of the public at Bradgate Park

The course timetable is available to download here.


Thursday 5 October


The Course is being held at Stamford Court, which is part of the University's conference facilities which are located in Oadby. You can find more information on the conference pages.


The course fee is £95 and includes lunch, refreshments, and course materials.

We have a limited number of places available for registered students and community volunteers at the special price of only £50 (including lunch, refreshments and course materials). For further information and to book email heritagepractice@le.ac.uk

Further information

If you have any questions please contact Pete on 0116 223 1987  or heritagepractice@le.ac.uk

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