Kay Phelps, BA(Hons)

Research Fellow


Department of Health Sciences
University of Leicester
George Davies Centre
University Road
United Kingdom

Tel: +44 (0)116 252 5435


Kay Phelps is a Research Fellow and has been a member of the Department of Health Sciences since 1996. Her area of expertise is in qualitative research in health service evaluation. Particularly research interests include sensitive topics such as end of life care, and health care for frail older people. Kay has been project manager for several NIHR funded projects in this area. Kay has been involved in several systematic reviews developing databases for data extraction and analysis. Kay has, for many years supported the LLR’s Ageing Patient and Public Involvement Research Forum to inform the development and conduct of research with older people and carers.

Kay is chair of the Department of Health Sciences Athena Swan Team and has been involved in equality initiatives around the university for many years. Kay has supported Masters and PhD students, junior colleagues and clinical staff new to research.


Communication and decision-making in complex clinical situations: a qualitative study of patients' and clinicians' experiences and co-design of professional development and patient information materials. Funded by Dunhill Medical Trust 2019-2021.

Identifying models of care to improve outcomes for older people with emergency and urgent care needs (ECOP). Funded by NIHR (HS&DR) 2018-2021.

Diagnosis and management of dementia in primary care in Black Asian and Minority Ethnic (BAME) groups: an exploratory study. Funded by NIHR (RfPB) 2017-2018.

A qualitative study investigating the behavioural and psychological factors contributing to the misdiagnosis of urinary tract infection in adults. Funded by BGS 2015-2017.

Research to test new forms of acute medical care for frail elderly patients – how best to deliver Comprehensive Geriatric Assessment hospital-wide in a cost-effective way? (How-CGA) Funded by NIHR (HS&DR) 2014-2017.


Wilson A, Baker R, Bankart J, Banerjee J, Bhamra R, Conron S, Kurtev S, Phelps K, Regen E, Rogers S, and Waring J Understanding variation in unplanned admissions of people aged 85 and over: a systems-based approach. BMJ Open 2019;9:e026405. doi: 10.1136/bmjopen-2018-026405

Kate O’Kelly, Kay Phelps, Emma L Regen, Fernando Carvalho, Desislava Kondova, Val Mitchell, Simon P Conroy , Gyuchan T Jun. Why are we misdiagnosing Urinary Tract Infection in older patients? Contributing factors and a roadmap for staff behaviour change in the emergency department (2019).  European Geriatric Medicine. https://doi.org/10.1007/s41999-019-00191-3

Kocman D, Regen E, Phelps K, Martin G, Parker S, Gilbert T, Conroy S (2019) Can Comprehensive Geriatric Assessment be delivered without the need for geriatricians?  A formative evaluation in two perioperative surgical settings Age and Ageing, afz025, https://doi.org/10.1093/ageing/afz025

Amy Elliott, Kay Phelps, Emma Regen, Simon Paul Conroy (2017) Identifying Frailty in the Emergency Department – feasibility study.  Age and Ageing 1-6.DOI:https://doi.org/10.1093/ageing/afx089

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Prof. Simon Conroy

+44(0) 116 252 5992



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Department of Health Sciences
University of Leicester
George Davies Centre
University Road
United Kingdom

Tel: +44 (0) 116 252 3211

Head of Department:
Prof. Natalie Armstrong

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