Induction Guidance: School Administrator

Induction guidance for School Administrators.

Set up of IT and Workstation

New Staff have reported how their induction experience is significantly improved when their workstation and IT account is ready for their first day.

To help with ensuring the new starter’s IT and workstation is ready for their arrival, we recommend the School Administrator:

• Liaises with HR to see when the new starter’s Employee number will be ready.
• Liaises with IT to ensure the new starter’s University IT account is active for their arrival.
• Ensures the new starter has office space and a working PC.
• Begins to set up the new starter’s access to systems such as the relevant X drive and SAP.

If the role is new, you may need to order a new PC.

Induction Schedule The induction schedule is an important tool used for planning a new starter's first few weeks within a new role. Good practice within Schools and Departments has shown how the School Administrator is best at facilitating this for academic, research and professional services’ staff.

School/ Department Communications It's important for new starters to feel valued and to feel a part of the team.

To help new staff settle in quickly, it is recommended that School Administrators:

• Provide the new starter with important school/ departmental dates, such as team meetings or away days, for the academic year.

• Add the new starter to any school/ departmental email distribution lists during the new starter’s first week.

DSO and DSE Assessment

A new starter may request for reasonable adjustments and modifications to be made to their workstation. In the first instance, new staff should raise this with their line manager and they should complete a DSE workstation pre-assessment questionnaire .

School Administrators may be asked to order specialist equipment for the new member of staff. Safety Services offer a 2 week loan period on equipment. After the 2 weeks, Schools and Departments can order the equipment direct from their suppliers; speak to your Departmental Safety Officer (DSO) for more information.

Browse the list of equipment available on short-term loan from Safety Services.

Welcome Packs

Good practice has shown that a School or Departmental Welcome Pack helps new starters to feel warmly welcomed.

Good welcome packs usually include the following:

• A campus map
• The new starter’s induction schedule
• Office keys
• A welcome gift, (such as stationery, mug etc.)
• A welcome letter from the Head of Department
• Request for Access Card form (please explore the University ID Card webpage for more information)
• A paper copy of the HR Induction Checklist
• A staff handbook which contains information on the processes of the School or Department
• Specific School/ Departmental Forms - including School/ Departmental Structure Charts
• Brief guide to Leicester (if required)
• Information/ leaflets on the University’s support services, such as Staff, Health and Wellbeing and the Danielle Brown Sports Centre

Evaluation Form

To continually enhance induction practices, the College has designed an Evaluation Form for Schools, Departments and Research Centres to use. We ask that School Administrators send this form by email to new staff after their first 3 months of employment. New staff should return this back to their School Administrator. School Administrators should forward any suggestions or improvements onto the College for review and/ or action by emailing

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Contact Details

College of Social Sciences, Arts and Humanities

Kathy Baddiley-Davidson
(PA to Head of College, Henrietta O'Connor):
+44 (0)116 252 2679

Denise Challinor
(PA to Director of Operations, Ruth Daly):
+44 (0)116 252 3875

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