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Christmas closure of the IT Service Desk
The IT Service Desk will close at 12 Noon on Friday, 20 December 2019 and will reopen on Thursday, 2 January 2020 from 8.30am.
Located in Offices / / About / News
Windows 7 support is ending very soon
Over 8500 University PCs have now been upgraded to Windows 10. With Microsoft ending support for Windows 7 in January 2020, Windows 7 PCs will be removed from the University network, beginning with those that are not in use.
Located in Offices / / About / News
Turnitin maintenance: Unavailable Saturday, 4 January 2020 4pm – 10pm
Essential maintenance to Turnitin will take place from 4.00pm on Saturday, 4 January 2020 for up to six hours. During this time, entering marks or submitting assignments using Turnitin will not be possible.
Located in Offices / / About / News
Mobile and website printing maintenance - Disruption on 7 January 2020
Important maintenance is required to Mobile print, including printing by email or using the mobile print website. Staff and students should send documents to print using a University PC on 7 January 2020.
Located in Offices / / About / News
Reflect Lecture Capture maintenance - unavailable Saturday 4 January 2020 10pm - Sunday 5 January 2020 1am
Reflect lecture capture will be upgraded from 10.00pm on Saturday, 4 January 2020. It will be unavailable for about three hours.
Located in Offices / / About / News
‘blue screen’ error message appears on University staff laptop
Contact the IT Service Desk if you see an error message when you open or save a file on a University staff laptop.
Located in Offices / / About / News
Windows 10 Software Center maintenance – unavailable Tuesday, 17 December 2019 2pm – 6pm
You may not be able to install programs using the Software Center, during the afternoon of Tuesday, 17 December 2019, from 2.00pm for about four hours.
Located in Offices / / About / News
Support for old versions of ERDAS IMAGINE and MATLAB to be withdrawn
From January, you will no longer be able to use installations of ERDAS IMAGINE 2016 and MATLAB R2017a on Windows 10. Ensure you use the more recent version, which is available to install from the Software Center.
Located in Offices / / About / News
Timetabled events not showing in MyUoL calendar
Some students may encounter an issue where they cannot see timetabled events when viewing the calendar published in the MyUoL app.
Located in Offices / / About / News
High Performance Computing maintenance: Unavailable 8-9 January 2020
ALICE and SPECTRE will be unavailable for two days between 8.00am on Wednesday, 8 January 2020 and 6.00pm on 9 January 2020 due to essential maintenance. You will not be able to use ALICE and SPECTRE during this time.
Located in Offices / / About / News

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