Student Welfare Service

The Student Welfare Service is located in the Charles Wilson Building and provides a practical service designed to meet the needs of all students, including prospective students.

Welfare Officers offer both general and specialist advice on a wide range of issues including finance, leaving care, childcare and benefits.


To make an appointment with a  Student Welfare Officer, please contact us , you can also check our opening times .


We now have a new mental health drop in facility which is available for all students; the drop in is called ‘HEAD SPACE’ and is open every Monday and Wednesday between 11am and 3pm during term time, in the Percy Gee (SU) Building (level 1).  It is available and free for all students, to help find solutions and support for mental wellbeing, in particular stress and anxiety. The clinic will be provided by the Richmond Fellowship who have been commissioned by our Clinical Commissioning Group to provide mental health services to the local community  for more information please visit the Counselling and Mental Wellbeing pages.

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Opening hours

The Student Welfare Service is open from 9.00am to 5.00pm, Monday to Friday

Appointments can be made outside of these hours in special circumstances.

In an emergency, contact University Security on 0116 252 2888.

Contact Us

+44 (0)116 223 1185

Or visit us in the Student Service Centre, Charles Wilson Building