Welcome to Staff Wellbeing

Staff Support Services 

There is a range of support available for staff who may want to talk to someone about any difficulties they are experiencing which may be related to work, personal circumstances, a long standing problem, trauma, or a combination of things. You may be finding it difficult to cope with everyday life, although not able to identify anything specific that may be affecting how you are feeling. 

It can help to speak to someone about this and often, just speaking to friends or colleagues will be enough. However, it can also help to talk to someone who is trained to help individuals deal with difficulties and how to find coping mechanisms.


For more specialist advice, please contact:

Leicester LGBT Centre - 0116 254 7412 – open Monday to Friday 9am–5pm

Domestic Violence (Women) – Women’s Aid Leicestershire – 0116 283 2225 - Monday to Friday 9am–5pm

Domestic Violence (Men) – First Step – 0116 254 8535 - Monday to Wednesday 9am–8pm Thursday 9am–4pm

Juniper Centre – Rape and Sexual assault centre – 0116 273 3330 - Monday to Friday 8am–8pm Saturday and Sunday 8am–4pm

Samaritans – 0116 270 0007 or free number 116 123 - 24/7

For more information, please contact us via … Tel. no:   (0116) 373 6416/6452 Email:  staffhwb@le.ac.uk


CiC are our external partner and a leading employee assistance provider. Staff can access unlimited confidential telephone counselling, face to face counselling (6 sessions per issue per year) as well as advice on many other day to day issues that may be affecting staff, such as legal issues, finding reputable tradespeople, tax / financial/dept issues.

The telephone counselling service is available 24/7/365.  Other services have specific times when available see https://www2.le.ac.uk/offices/staffcounselling/staffcounselling

You can make contact with their professionally trained Confidential Care team in a number of ways:

Service Name:       CIC - Confidential Care

Landline:             020 7938 0963

Freephone Number:          0800 085 1376    

Email:                  assist@cic-eap.co.uk                                              

Text:                         18001 0800 085 1376

Online:                www.well-online.co.uk         Username:  Ullogin (case sensitive)   Password:   wellbeing  (case sensitive)


Other support available - OPEN MIND - Face to Face individual support for Leicester City residents

Open Mind is a provision available to any adult living in Leicester City. This service provides individual and confidential assessment and treatment from specialised skilled and accredited practitioners.

Information for staff who live in the City: http://www.nottinghamshirehealthcare.nhs.uk/openmind


Let’s Talk-Wellbeing - Face to Face individual support for Leicestershire County or Rutland residents

Let’s Talk-Wellbeing is a provision available to any adult living in Leicestershire County or Rutland.

Information for staff who live in the County or Rutland: http://www.nottinghamshirehealthcare.nhs.uk/leicestershire-county- and-rutland-service

If you live elsewhere, staff in the local service will help direct you to the equivalent service in your own area.

There are a number of services available for staff which include the following:


All information about individuals who use the services is confidential and will not be shared with a third party without written consent.

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Contact details

Tel: 0116 252 3263

e-mail: staffcounselling@le.ac.uk