Student Support and Development Service For DL students

All services provided by the Student Support and Development Service (SSDS) are open to DL students and campus-based students regardless of their mode of study or location. Thus, DL students are welcome to use any SSDS services when they are visiting the campus, for a summer school for example. However, we recognise that access to some services may be difficult for certain students, in particular DL students, but also campus-based students unable to attend in person for any reason.

With this in mind, many SSDS services, particularly information materials and resources but also increasingly guidance and advice, are now available online and can be accessed at a distance, allowing all off-campus students to benefit from them. Over time we intend to provide more of our services in this way in order to cater for the growing number of students seeking remote access. 

Below are some of the services that we provide that may be particularly useful to DL students. Please visit the individual unit’s website to find out the full range of services on offer.

Careers Service

Careers Service can support and facilitate your academic, professional and personal development with:

• Over 50 different study guide titles and 20 career development guides
• Interactive study skills tutorials and videos on developing your career prospects
• One-to-one advice via study consultations, research consultations, maths help, and careers consultations – see the appointments section of our website to find out how to access these services remotely

Student Welfare

If you wish to travel to the University for a summer school or graduation we can provide:

•  Information about short-term accommodation, transport, faith provision, the city of Leicester and surrounding areas
• Specialist immigration advice for international DL students

Health and Mental Wellbeing

You may access the following information and support remotely:

• Information and links regarding many health conditions and treatment pathways available within the NHS (only available to students within the UK)
• Contact the Mental Wellbeing Advisers via phone or email and receive:
• Emotional support
• Assistance in liaising with departments
• Where possible, recommendations about how to seek assistance at their location

AccessAbility

If you have a specific learning difficulty, such as dyslexia, a disability or a long-term condition we provide:

• Online study guides
• Help in organising alternative exam arrangements if required
• One-to-one support via the telephone and email

We are currently trialling one-to-one support in real time via the ADOBE Connect system over the web. Please contact the AccessAbility Centre if you would be interested in participating in this trial.

Don’t forget our website describes the full range of services offered by Careers Service, Student Welfare, Health and Mental Wellbeing and AccessAbility.