Find the appropriate medical help
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If you are unwell and need advice about minor ailments such as cold, coughs and sore throats etc. you can:
These services will help you self treat yourself at home. NHS Direct helpline is a confidential 24 hour telephone helpline staffed by expert nurses. By calling 0845 4647, you can speak to a nurse for advice at any time day or night. If required there will be an interpreter to provide advice in your own language. NHS Direct Online is an internet site which provides information about health services, a variety of conditions, contraception and advice if you are not feeling too good (even for things like a hangover). It also has details of major self-help groups and can be accessed at www.nhs.uk/nhsdirect Pharmacists can give you advice about how to deal with a range of minor illness without having to make an appointment. This advice includes what medication you could take to help. You can ask the pharmacist for advice even if you don’t buy anything. Staff in all of the above services are trained to direct you to a doctor if required. If you are unwell and need to see a G.P. you will need to make an appointment with the health centre where you are registered. If this is Freemen’s Common Health Centre you can telephone 08448151105, go in person or make the appointment over the internet (this requires additional registration in advance). Opening times for Freemen’s Common Health Centre can be found at www.le.ac.uk/healthcentre If you are not well enough to visit your G.P. call the health centre before midday. The decision to make a home visit is made by a doctor and is based on medical need. Having no transport is not a valid reason for requesting a visit. 1. Where do I go if I need to see a G.P. when the health centre is closed?When the health centre is closed you can see a G.P. at any of the following centres: The Leicester Urgent Care Centre next to the Accident and Emergency Department at the Leicester Royal Infirmary. Oadby and Wigston Walk-In Medical Centre. 2. What should I do if there is an emergency?In the event of an emergency such as
You should go to the Accident and Emergency Department at the Leicester Royal Infirmary. An ambulance should only be requested for cases which are life threatening; if an ambulance is required, dial 999 (calls are free from all telephones including mobiles). If you are away from Leicester go to the nearest Accident and Emergency Department.
3. What if I need health care away from Leicester?If you travel away from Leicester for a short period of time you will be eligible for NHS treatment wherever you go in the United Kingdom. It is sensible to take your NHS card with you and if you need to see a doctor for urgent care you can register as a temporary resident. If you are travelling or studying abroad (as part of your U.K. university course) you are eligible for free treatment throughout the European Community. Free treatment covers any medical treatment which becomes necessary and is provided under the state scheme. To obtain treatment you will need to have a European Health Insurance Card (EHIC). More information can be found at www.ehic.org.uk. You will need to have an NHS card before you can apply for an EHIC card. If you are travelling in countries not included in the European community you will need to obtain private medical insurance. |
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You do not have to register with a dentist to get a dental check or any subsequent treatment. However, you will need to make an appointment with a dentist. Information about local dentists can be found at www.nhs.uk by telephoning the Leicester City Primary Care Trust: 0116 2957017 or the NHS Dental Access Centre: 0116 2951278. It is advisable to ask the dentist whether they accept NHS patients as many do not. The dentist will probably want to check you are eligible for NHS treatment and your NHS card is proof of this. If you are not entitled to NHS treatment, or the dentist you choose does not take NHS patients (some dentists will only accept private patients), you will have to pay for the full cost of your treatment.
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You do not have to register with an optician to get your eyes tested. However, you will need to make an appointment. Information about local opticians can be found at www.nhs.uk or by telephoning the Leicester City Primary Care Trust: 0116 2957017.
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