Defining the role of effective internal communications
An underlying purpose of HEliX is to raise recognition of the strategic importance that effective internal communications can have upon an organisation's success.
The HEliX project therefore proposes that effective internal communications is concerned with the communication of strategic vision and objectives, as well as news and operational information. It is concerned with the role of leaders, managers, processes and structures in facilitating communication. When these are effective, research from outside the sector suggests that organisations are enhanced.
The core proposition, therefore, is that not only is the concept of effective internal communications applicable to higher education, it is especially applicable because of the centrality and importance of people to the core mission and operation of HEIs. HEIs are fundamentally about the skills, qualities and abilities of those who work in them.