Customer Relations Management and Enquiries Management Team
Enquiries and CRM Officer
0116 252 1718
Creates and updates the communications sent to enquirers/applicants and works with departments and other offices to join up and improve CRM processes and communications.
Enquiries Management Assistant
0116 252 2174
Ensures that enquiry packs are sent out to prospective students accurately and efficiently and assists generally with the enquiry management system. Dealing with enquiry questions and providing good customer service.