IT Services

IT Services provides computing services and support for the University’s academic and business activities.

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News, Events and What's New

News, Events & What's New

Brief interruptions to many University IT services - Tuesday 22 April 2014

There will be brief interruptions to many central IT services during the University holiday Tuesday 22 April 2014 between 9.00am until 6.00pm. This will allow essential maintenance work to be carried out to various IT Systems.

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Work affecting Shared Departmental X: drive and Research file storage (R: drive) - Thursday 24 April 2014 6pm-10pm

There will be short interruptions to the Shared Departmental X: drive and Research file storage (R: drive) on Thursday 24 April 2014 6.00pm and 10.00pm

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IT Service Desk staff meeting - Friday 25 April 2014 3.30pm - 4.30pm

The IT Service Desk will be unavailable on Friday 25 April from 3.30pm until 4.30pm for a staff meeting.

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Problem viewing Business Objects reports from MyStudentRecord (e:Vision)

There is currently a problem when you try to view a Business Objects report from MyStudentRecord (formerly e:Vision). You can overcome the problem by changing your Java security settings.

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Adobe Connect upgrade – unavailable 28–29 April 2014

Maintenance is required to upgrade Adobe Connect, which will fix some common problems. Adobe Connect will be completely unavailable from 9.00am on 28 April 2014 until the afternoon of 29 April 2014.

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University antivirus program update - from 7 April 2014

The Sophos antivirus program on University PCs is being upgraded from 7 April 2014. When the update is installing, you may notice a few popup notices on your PC. You should restart your PC at a convenient moment when it has finished installing.

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Adobe Presenter 9 now available

A new version of Adobe Presenter is now available with new features.

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New short course on Student Records System

A new course is available to staff which will provide an overview of the Student Records System.

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