Staff Email

What we provide

We provide an email service based on Microsoft Exchange 2010 and an email account for use in all correspondence concerning your work, research or studies at the University of Leicester. This service is available to all staff of the University and allows you to send and receive email as long as you are within your quota.

What you can expect

From a student or staff PC, you would normally access your email via an email program such as Outlook 2010. From off campus you would normally access your email via Outlook Web App.

What we expect

The use of this service is subject to the University of Leicester Information Security Policy.

We expect you to ensure that any device you use to access the email service is secure, free from viruses and has the latest updates installed. The easiest way to achieve this is to use IT Services managed desktop PC. We expect you to set an appropriate password and to keep your password safe to prevent unauthorised access to your account. We expect you to read and observe the University's Electronic Mail Policy with regard to your use of your University email account.

Service availability

This service is normally available 24/7, but is only supported during working hours. The service is 'at risk' during normal maintenance times: Tuesday morning 7.00am until 9.00am and Thursday evenings 6.30pm until 10.30pm but you will receive advance notice of work during these times likely to affect this service.

Service charges

This is a core service and there is no charge.

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