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IT Service Desk

The IT Service Desk is an initial point of contact for all customers of IT Services. You can contact the desk via telephone or by email to request support or to check the status of any outstanding requests.

Chris Tilbury

 

 Team Manager - Chris Tilbury

Title Description
Departmental IT Contacts
IT account information How to get an IT account and additional services available
IT Service Desk Information The IT Service Desk offers support for all users of central IT services. You can contact the IT Service Desk to enquire about software provision, to report soft...
Online Self Service The on-line self service portal to request help with dealing with IT issues.
Passwords Information about your CFS password and how to change it
Profiles FAQs about profiles for the CFS service and how to deal with problems related to the size of your profile.
Quotas Registered users of the central computing services are subject to several quotas.
Requesting & Using Mailing Lists How to request and use mailing lists
Using the Wi-Fi Network Information about using the Wi-Fi network provided on campus at the University of Leicester
Virus Information A guide to viruses, including what a virus is, how to protect your PC (at University and home), and how to avoid viruses.
Need IT Help?

IT Service Desk
Phone: 0116 252 2253
Online: Self Service
Email: ithelp@le.ac.uk
In person: Help Zone
Hours: Service Hours
See also: IT Training


Teaching Room Help
Phone: 0116 252 2919
Email: AVS Support


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