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Second Line Support

The Second Line Support team provides broad ranging technical support to users of the central computing services.

Suzanne Hanrahan

 

Team Manager - Suzanne Hanrahan

PC Areas
Information about rooms around campus available for teaching and drop-in use
PDA and Mobile Support
Advice and support to those members of the University who wish to set up their PDA or mobile device to connect to their University Outlook services
CFS Clients
 
Purchasing Staff PCs and Laptops
 
Printing
Access to information about the printing services and related procedures that are managed by IT Services.
Filestore
About the filestore available at the University of Leicester
Data Encryption
The data encryption service provides advice, product recommendations and support to University staff and students who have a requirement to secure data.
Need IT Help?

IT Service Desk
Phone: 0116 252 2253
Online: Self Service
Email: ithelp@le.ac.uk
In person: Help Zone
Hours: Service Hours
See also: IT Training


Teaching Room Help
Phone: 0116 252 2919
Email: AVS Support


Problem not resolved - still need help?

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