Heartbleed Bug – Make sure you’re not affected

Following the recent Heartbleed security threat, find out how to make sure you haven’t been affected.

Security What is the Heartbleed Bug?

You may have seen reports in the media of the Heartbleed Bug. This is a major security weakness in web-based systems which use OpenSSL. OpenSSL is used on some web services to encrypt communications. Hackers could use this weakness to gain access to secure information such as your username and password.

What we have done

When the news broke about the weakness in OpenSSL, IT Services immediately reviewed all web services and took action as necessary to protect them. Your University IT account username and password would not have been exposed by this weakness and so there is no need for you to change your password.

What do you need to do

It is highly unlikely that your University IT account password will have been compromised unless you have used the same username and password elsewhere on the internet. If you have done so, you are recommended to change your University IT account password immediately.

We strongly advise that you should not use your University IT account username and password as login details for other web services.

Given the publicity surrounding the Heartbleed Bug you should also be cautious about any emails you receive advising you to click on a link to change your password for a particular service. These may be a phishing attempt to get you to disclose your password.  If you wish to change a password, go direct to the service provider’s website.

Need IT Help?

Contact the IT Service Desk on 0116 252 2253 or via email at ithelp@le.ac.uk. Please make urgent queries by telephone.

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