Changes to University web applications in response to Poodle bug

You may need to update your browser when using University web applications, as we have made changes to prevent staff and students being affected by the Poodle bug.

Digital securityGoogle researchers have discovered a bug that could allow a hacker to gain access to email or other secure websites. You can read more about the Poodle bug on this BBC news item.

The bug affects a very old technology (SSL 3.0) which is rarely used now. Along with many other organisations, IT Services has made changes to our web applications to ensure you are safe when you use them, by disabling this way of connecting. This affects all University web applications including the University website (Plone/CWIS), Blackboard, University email, MyFiles and many others.

What can I do if I have a problem?

From our research, there may be small number of staff and students who are affected by this change. If you use an old web browser, such as Internet Explorer 6, which does not support the newer more secure way (TLS) of connecting to a secure website, you may not be able to login to the University web application.

You should upgrade your web browser to a modern version to use University web applications, such as Internet Explorer, Firefox and Google Chrome and others.

Need IT help?

Contact the IT Service Desk on 0116 252 2253 or via email at Please make urgent queries by telephone.

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