- Visit IT Services news for planned maintenance and information about any disruption
- Subscribe to What's new
- Excel 2013 - Take Time to Learn
- Excel 2013 - Pivot Tables
- Word 2013 - Long Document Essentials
- Word 2013 - Long Document Additional Features
- Outlook 2013 - Take Time to Learn
- Outlook Calendar 2013 - Work Together
- Skype for Business - Meet Online
- Guided IT Learning Session (one to one or small group)
- Make the most of the programs you use
- Save time and reduce frustration
- Get familiar with new programs quickly
- Gain the skills you need
- Build confidence using IT
We are aware of an issue when using Reflect Lecture Capture, which causes the recording to fail to upload. This is often caused when the PowerPoint presentation has been opened from an email attachment in Outlook which causes the upload process to fail as Panopto is unable to locate the file.
Significant investment has been made to allow researchers to maximise their use of High Performance Computing for their research. New hardware will increase performance and a new role has been created to assist researchers to write efficient software.
Google Chrome is being installed on all University PCs from 1 November 2016. Chrome is to become the University’s additional browser. Firefox will be withdrawn at a later date.
The University is extending the existing policy where staff are required to change their strong password every 90 days, to all staff (including externals), postgraduate research students and departmental IT accounts. This will be introduced in a phased way starting from 11 May to be completed by mid-June.
Some staff have reported that they are having difficulty showing videos embedded in their PowerPoint slides, since the withdrawal of QuickTime player. We offer some help with this.
IT services have successfully launched the newly designed and developed Attendance Management Website.
Significant improvements to wifi have been made by IT Services, to install 567 new Wireless Access Points in 274 locations across the University campus.
Staff and students have recently received spam and phishing emails. You should not click on the link within these emails. We offer some tips for how to spot a legitimate email from the University.
If you use a University Mac it is not advisable to upgrade to macOS Sierra which was released on Tuesday 20 September. This is whilst testing takes place.
When you make a call to a number outside of the University using a University phone, the person you are calling will now be able to see your number. There is a way to hide your number as you make a call.
The University’s new lecture capture service Reflect is now available. All timetabled lectures, led by a tutor will be recorded automatically by Reflect.
Following feedback from staff, the final list of programs has been decided for teaching in the next academic year.
We can provide courses for students in academic uses of the Microsoft Office programs. These can be targeted for your students as part of your timetabled activities.
Outlook Calendar helps you to work more efficiently as a team. You can check your colleagues’ availability and manage meetings by sending meeting requests.
Want to make the most of Microsoft Office for your studies? Book a place on IT workshops in PowerPoint, Word and Excel running this term.
Over 500 responses were received from Distance Learning students in the recent survey held in November 2015. We have gained valuable feedback on IT facilities and Library resources.
An update on progress from the IT Survey 2014.
New IT Training courses for Office 2013 are now available to book. If you haven’t upgraded to Office 2013, visit www.le.ac.uk/office-2013-upgrade for all the information you need to upgrade.
IT training will help you to:
Course Information and Reservations
Adobe Acrobat DC is now available to install. It is important to upgrade as the previous version, Adobe Acrobat X is no longer supported and is not compatible with Office 2013.
An insightful and short overview session on the Student Records System. Essential for new staff or anyone that uses it regularly. The course will next run on Monday, 9 May 2016 from 2.00pm - 4.30pm.