The tool to reset your University IT account password has been recently updated and improved. Find out the essential things to know about your password and what’s changed recently.
Significant improvements have been made to the way the IT Service Desk can handle incoming enquiries following the installation of a new contact management system.
In light of recent bogus emails sent to staff and students asking them to reset or verify their email or IT account, we offer some tips for how to spot a legitimate email from the University.
Significant new facilities were launched last year to better equip the University for research. Most notably our award to host part of a national High Performance Computing service which was just launched in December. New services have been introduced for storing and sending research files, hosting and collaborating on research software applications and publishing wikis.
We are pleased to announce the launch of Business Objects version 4.
This last year saw big changes to IT for students at the University. Email, Blackboard, PCs and internet in student residences were all upgraded. The IT4students website was launched and later in the autumn term the first University mobile app was available to install on your phone. Students engaged in a pilot to allow them to view an online-personalised timetable.
This month IT Services is six years old. Mary Visser sums up the last six years, reflects on some of the good news stories from the last year and tells us about the newly restructured IT services.
On 1 December 2012 IT Services launched a new national £2m supercomputing service. The event was marked by a visit to the facility by Professor Sir Robert Burgess, Vice-Chancellor.
The University IT account section on the IT Help website has been updated to reflect changes to the various University IT accounts available, their revised names, eligibility and whether it is possible to keep your account if you change your role.
The Research File Store (also known as the R: drive or \rfs) is now available off-campus.
The main University Internet connection is to be upgraded next week. To make this happen there will be two very short disruptions to Internet access this week and next.
On 31 October 2012 the University Mobile App was launched. This is the first phase of the app and will continue to be developed by both Blackboard and the University.
A guide to what's on the IT Help website.
Need to find a teaching room? Plan to hold a meeting? Want to find out what equipment is available in a room? These questions are all answered in the newly relaunched Rooms Directory.
This week photocopiers have been upgraded in the David Wilson Library, Medical Sciences Building and Bennett Building. These new devices will not only photocopy, but also print and scan.
A new service called FileDrop launches on Monday 23 July 2012 to make it easier for researchers to share files with external collaborators.
Register now for Research File Storage (R: Drive) in September 2012
IT Services and the Department of Physics and Astronomy will collaborate in managing a national HPC facility for Theoretical Astrophysics and Particle Physics.