What's New

Here you can find highlights of newly published information and announcements of new services.

Avoid opening PowerPoint presentations from email attachments when using Reflect

We are aware of an issue when using Reflect Lecture Capture, which causes the recording to fail to upload. This is often caused when the PowerPoint presentation has been opened from an email attachment in Outlook which causes the upload process to fail as Panopto is unable to locate the file.

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University invests in improved HPC for researchers

Significant investment has been made to allow researchers to maximise their use of High Performance Computing for their research. New hardware will increase performance and a new role has been created to assist researchers to write efficient software.

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Google Chrome is the University’s new additional browser

Google Chrome is being installed on all University PCs from 1 November 2016. Chrome is to become the University’s additional browser. Firefox will be withdrawn at a later date.

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90 day password change policy

The University is extending the existing policy where staff are required to change their strong password every 90 days, to all staff (including externals), postgraduate research students and departmental IT accounts. This will be introduced in a phased way starting from 11 May to be completed by mid-June.

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Are you having an issue playing videos in your PowerPoint slides?

Some staff have reported that they are having difficulty showing videos embedded in their PowerPoint slides, since the withdrawal of QuickTime player. We offer some help with this.

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Launch of the Attendance Management for Students website

IT services have successfully launched the newly designed and developed Attendance Management Website.

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Improved wifi on campus

Significant improvements to wifi have been made by IT Services, to install 567 new Wireless Access Points in 274 locations across the University campus.

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Beware of phishing emails

Staff and students have recently received spam and phishing emails. You should not click on the link within these emails. We offer some tips for how to spot a legitimate email from the University.

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macOS Sierra upgrade not recommended

If you use a University Mac it is not advisable to upgrade to macOS Sierra which was released on Tuesday 20 September. This is whilst testing takes place.

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Caller ID number to be shown for all outgoing calls

When you make a call to a number outside of the University using a University phone, the person you are calling will now be able to see your number. There is a way to hide your number as you make a call.

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Reflect lecture capture now available to University staff

The University’s new lecture capture service Reflect is now available. All timetabled lectures, led by a tutor will be recorded automatically by Reflect.

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Updated: University programs for teaching in 2015/16

Following feedback from staff, the final list of programs has been decided for teaching in the next academic year.

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Student IT training – arrange sessions for your department

We can provide courses for students in academic uses of the Microsoft Office programs. These can be targeted for your students as part of your timetabled activities.

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Outlook Calendar 2010 - Work Together

Outlook Calendar helps you to work more efficiently as a team. You can check your colleagues’ availability and manage meetings by sending meeting requests.

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IT Training Workshops for Students

Want to make the most of Microsoft Office for your studies? Book a place on IT workshops in PowerPoint, Word and Excel running this term.

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Distance Learning survey 2015: the findings

Over 500 responses were received from Distance Learning students in the recent survey held in November 2015. We have gained valuable feedback on IT facilities and Library resources.

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IT Survey: You said, we did

An update on progress from the IT Survey 2014.

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IT Training Workshops in Office 2013

New IT Training courses for Office 2013 are now available to book. If you haven’t upgraded to Office 2013, visit www.le.ac.uk/office-2013-upgrade for all the information you need to upgrade.

Available courses:

  • Excel 2013 - Take Time to Learn
  • Excel 2013 - Pivot Tables
  • Word 2013 - Long Document Essentials
  • Word 2013 - Long Document Additional Features
  • Outlook 2013 - Take Time to Learn
  • Outlook Calendar 2013 - Work Together
  • Skype for Business - Meet Online
  • Guided IT Learning Session (one to one or small group)

IT training will help you to:

  • Make the most of the programs you use
  • Save time and reduce frustration
  • Get familiar with new programs quickly
  • Gain the skills you need
  • Build confidence using IT

Course Information and Reservations

For information about the course content and how to book, visit the IT Training section on our website.

Upgrade to Adobe Acrobat DC

Adobe Acrobat DC is now available to install. It is important to upgrade as the previous version, Adobe Acrobat X is no longer supported and is not compatible with Office 2013.

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Student Records System overview

An insightful and short overview session on the Student Records System. Essential for new staff or anyone that uses it regularly. The course will next run on Monday, 9 May 2016 from 2.00pm - 4.30pm.

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