What's New

Here you can find highlights of newly published information and announcements of new services.

Report an issue using IT Self Service

You can log an issue using IT Self Service, which will be recorded quicker, without having to phone or email the IT Services Desk.

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New way to find email addresses and phone numbers

The way you find University staff and student’s email addresses and telephone numbers is changing.

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MacOS Sierra upgrade available on Assured Macs

If you have an Assured Mac you can now upgrade to macOS Sierra if your machine is compatible.

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The way that you reset your password has changed

We have improved security and changed the way that we handle requests for password resets from members of staff who have forgotten their password.

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Office 365 staff email upgrade now complete

Over 11,000 staff and postgraduate researcher email accounts have been upgraded to Office 365.

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New way to change your password

You can now change your password off-campus using the University login page.

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New email security policy

A new email security policy has been published as part of the University’s commitment to improving data security and in readiness of forthcoming data usage legislation. It is important that you read and accept this. This will particularly affect staff who use Outlook on a personally owned computer or those using IMAP to access their University email.

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Launch of 'Request new software' form

IT Services have created a form which will allow you to provide the information that is required when requesting new software more efficiently.

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Launch of AirPrint for iOS – print straight from your Apple device

AirPrint is now available for staff and students to print to a SmartPrinter from their Apple iOS device.

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Resetting your password will change after Easter

After the Easter holidays, we will be improving security and changing the way we handle requests for password resets from members of staff who have forgotten their password. The changes will come into effect from Monday 8 May 2017.

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IT courses for Staff and PhD students - new dates released

IT Services provide a range of workshops to develop your IT skills and make the most effective use of technology for your work. New dates are now available for the summer term.

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How to book an office move

If you or your colleagues need to move office or building, the process for requesting assistance has been improved and updated.

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Avoid opening PowerPoint presentations from email attachments when using Reflect

We are aware of an issue when using Reflect Lecture Capture, which causes the recording to fail to upload. This is often caused when the PowerPoint presentation has been opened from an email attachment in Outlook which causes the upload process to fail as Panopto is unable to locate the file.

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Launch of OneDrive for Staff

Access your University files using your OneDrive, anywhere, on any device.

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