Service Support Office
The Service Support Office reports to the Deputy Director, Systems Design and Development.
The team provides all of the supporting functions necessary for IT Services to be effective. There are two main focus areas:
- The team is responsible for managing the portfolio of current projects and ensuring that the transition of new developments into live service is smooth and effective. Where projects are interdependent the team manages them as a programme. The team maintains oversight of resourcing levels in IT Services and resolves conflicts as necessary.
- The team provides administrative support for finance related processes (budgeting, accounting, purchasing and expenses), HR related processes (recruitment, training and absence management) and ensures that accommodation remains fit for purpose. The team also provides administrative support for the various University decision making bodies which provide IT governance.
Meet the team
|Senior Project Manager||Nick Adkins|
|Senior Project Manager||Jackie Hutchison|
|Senior Project Manager||Niall Mullarkey|
|Senior Project Manager||Alan Pickard|
|Portfolio and Project Support Analyst
|Senior Project Manager||Nichola Wilson|