May

Athens login is unavailable - RESOLVED

Access to ATHENS protected resources was unavailable on the 19 May 2010.

Adobe Connect issues - RESOLVED

An issue affecting our Adobe Connect services meant users were unable to log in to the service from 7:00pm on the 13 May until 9:20am on the 14 May.

Disruption to services - 25 May

Failure of the air-conditioning in one of our machine rooms during the early hours of 25 May 2010 resulted in loss of some services. We believe these have now been restored.

New version of Adobe Acrobat Reader - 5 May 2010

We need to install a new version of Adobe Acrobat Reader on Staff and Student PCs. For most users, this will take effect when they start their computer on Wednesday 5 May.

Electrical work which may affect our services - 30 May 2010

Estates & Facilities Management will be carrying out work on the University's electrical system on Sunday 30 May between 7:30am and 5:00pm. No impact to our services is expected; however in the unlikely event of problems, you should expect IT service disruptions over subsequent days.

Many central IT services unavailable - 6:30pm 20 May

Most central IT services will be unavailable while we carry out essential maintenance work, between 6:30pm and 9:00pm on the 20 May.

Early closure of Service Desk - 2:00pm 20 May

To allow for the relocation of staff working on the ITS Service Desk we will be closing earlier than normal, from 2:00pm, on Thursday 20 May.

Many central IT Services unavailable, 6.30 13 May

We need to carry out key maintenance to a number of our servers. Whilst we carry out this work, a number of central IT services will not be available for use.

University's Telephony Voicemail System unavailable 13 May

The University's voicemail service will be unavailable for approximately 10 minutes whilst we perform an essential upgrade to this service.

SAP Live unavailable - 18 May 5:00pm to 19 May 8:30am

The SAP (live) service will be unavailable from 5:00pm on the 18 May while we carry out essential maintenance and testing work. The service will be available again from 8:30am the next morning.