Apple product delivery delays

The University has recently experienced delays whilst ordering Apple products from the selected supplier. IT Services and the Procurement Unit have now selected another reseller.

What

There have been recent delays whilst ordering Apple products from our selected supplier against the Higher Education sector’s new Apple framework agreement.

Delays have been experienced across the Higher Education sector. Our chosen supplier, Stone, have had capacity issues when delivering products to numerous Universities against the new Apple framework agreement.

IT Services and the Procurement Unit have now selected another reseller, Academia, who are already delivering a much better standard of service. We will continue to manage our suppliers to obtain the best value for the University and to deal with any performance issues which cause inconvenience and difficulty.

Need IT help?

Find out more about IT Services including training and help at www.le.ac.uk/itservices or contact the IT Service Desk on 0116 252 2253.

Share this page:

News Archive
Need IT Help?

IT Service Desk

Report an issue or make a request

Online:

In person:

Opening hours:
Mon - Fri 8.30am - 5.00pm

Phone:
0116 252 2253
Chat:

 

Teaching room help

Instant help:
0116 252 2919
Borrow: