News, Events & What's new

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IT courses for Staff and PhD students - new dates released

IT Services provide a range of workshops to develop your IT skills and make the most effective use of technology for your work. New dates are now available for the summer term.

IT courses for Staff and PhD students - new dates released - Read More…

University PC update schedule

A minor update is required to most University PCs over the next few months. During the update your screen may go blank or your icons may disappear temporarily. You may need to restart following any updates on a laptop. See the schedule for when your computer is due to be updated.

University PC update schedule - Read More…

Several IT services unavailable: 5pm – 10pm Thursday 30 March 2017

The Student record system (including SITS, MyStudentRecord and the student timetable) and SAP (including Employee Self-Service) will be unavailable during essential system maintenance on Thursday 30 March 2017 between 5.00pm and 10.00pm.

Several IT services unavailable: 5pm – 10pm Thursday 30 March 2017 - Read More…

High Performance Computing maintenance – Unavailable Wednesday 29 March 2017 8am until 12 Noon on Friday 31 March 2017

ALICE and SPECTRE will be unavailable from 8.00am on Wednesday 29 March 2017 until 12 Noon on Friday 31 March 2017 to allow the storage system to be replaced. You will not be able to use ALICE and SPECTRE during this time.

High Performance Computing maintenance – Unavailable Wednesday 29 March 2017 8am until 12 Noon on Friday 31 March 2017 - Read More…

How to book an office move

If you or your colleagues need to move office or building, the process for requesting assistance has been improved and updated.

How to book an office move - Read More…

Employee Self-Service unavailable – 4pm on Friday 24 March 2017 until 7am on Monday 27 March 2017

Employee Self-Service will be unavailable from 4.00pm on Friday 24 March 2017 until 7.00am on Monday 27 March 2017 for the annual maintenance to SAP, the Finance and HR system.

Employee Self-Service unavailable – 4pm on Friday 24 March 2017 until 7am on Monday 27 March 2017 - Read More…

SAP maintenance - unavailable 4pm on Friday 24 March 2017 until 7am on Monday 27 March 2017

Important maintenance will be applied to SAP from 4.00pm on Friday 24 March 2017 until 7.00am on Monday 27 March 2017. At this time, SAP (including Employee Self Service, LUCRE and any other component of SAP) will be unavailable.

SAP maintenance - unavailable 4pm on Friday 24 March 2017 until 7am on Monday 27 March 2017 - Read More…

IT Service Desk staff meeting - Friday 24 March 2017 3.30pm - 4.30pm

A staff meeting is held every other Friday afternoon for an hour. You will not be able to contact the IT Service Desk during this time.

IT Service Desk staff meeting - Friday 24 March 2017 3.30pm - 4.30pm - Read More…

Apple product delivery delays

The University has recently experienced delays whilst ordering Apple products from the selected supplier. IT Services and the Procurement Unit have now selected another reseller.

Apple product delivery delays - Read More…

Office 365 staff email upgrade

Information about the staff email upgrade to Office 365.

Office 365 staff email upgrade - Read More…

Setup a PIN to access Microsoft apps on your mobile device

As part of the OneDrive launch and to ensure your University data is secure, staff and postgraduate researchers will now need to setup and use a PIN when they use Microsoft apps on a mobile device. This affects apps that are currently in use like Yammer and Skype for Business.

Setup a PIN to access Microsoft apps on your mobile device - Read More…

Launch of OneDrive for Staff

Access your University files using your OneDrive, anywhere, on any device.

Launch of OneDrive for Staff - Read More…

Network Maintenance throughout February and March

Important maintenance is required to the University network which began on Tuesday 14 February 2017 and will continue throughout February and March. You may notice brief interruptions to the network and wifi (e.g. access to the Internet) during 7.00am and 9.00am in University buildings on Tuesday mornings.

Network Maintenance throughout February and March - Read More…

Avoid opening PowerPoint presentations from email attachments when using Reflect

We are aware of an issue when using Reflect Lecture Capture, which causes the recording to fail to upload. This is often caused when the PowerPoint presentation has been opened from an email attachment in Outlook which causes the upload process to fail as Panopto is unable to locate the file.

Avoid opening PowerPoint presentations from email attachments when using Reflect - Read More…

University invests in improved HPC for researchers

Significant investment has been made to allow researchers to maximise their use of High Performance Computing for their research. New hardware will increase performance and a new role has been created to assist researchers to write efficient software.

University invests in improved HPC for researchers - Read More…

Google Chrome is the University’s new additional browser

Google Chrome is being installed on all University PCs from 1 November 2016. Chrome is to become the University’s additional browser. Firefox will be withdrawn at a later date.

Google Chrome is the University’s new additional browser - Read More…

Launch of the Attendance Management for Students website

IT services have successfully launched the newly designed and developed Attendance Management Website.

Launch of the Attendance Management for Students website - Read More…

Improved wifi on campus

Significant improvements to wifi have been made by IT Services, to install 567 new Wireless Access Points in 274 locations across the University campus.

Improved wifi on campus - Read More…

macOS Sierra upgrade not recommended

If you use a University Mac it is not advisable to upgrade to macOS Sierra which was released on Tuesday 20 September. This is whilst testing takes place.

macOS Sierra upgrade not recommended - Read More…

Caller ID number to be shown for all outgoing calls

When you make a call to a number outside of the University using a University phone, the person you are calling will now be able to see your number. There is a way to hide your number as you make a call.

Caller ID number to be shown for all outgoing calls - Read More…

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