News, Events & What's New
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You can now change your password off-campus using the University login page.
The dates for when staff and postgraduate researchers email is to be upgraded, have been released. Find out what you need to do to prepare.
A staff meeting is held every other Friday afternoon for an hour. You will not be able to contact the IT Service Desk during this time.
A new email security policy has been published as part of the University’s commitment to improving data security and in readiness of forthcoming data usage legislation. It is important that you read and accept this. This will particularly affect staff who use Outlook on a personally owned computer or those using IMAP to access their University email.
A minor update is required to most University PCs over the next few months. During the update your screen may go blank or your icons may disappear temporarily. You may need to restart following any updates on a laptop. See the schedule for when your computer is due to be updated.
The current license for Prism is due to expire on Sunday 30 April 2017. It is important to install the new supported version before this time to avoid any disruption to your work.
Important maintenance will be applied to the University network on Thursday 20 April 2017 between 6.00pm and 8.00pm and separately on Thursday 27 April 2017 between 6.00pm and 8.00pm. You may notice brief interruptions to the network and wifi services (e.g. access to the Internet) between the times on these two dates.
After the Easter holidays, we will be improving security and changing the way we handle requests for password resets from members of staff who have forgotten their password. The changes will come into effect from Monday 8 May 2017.
IT Services have created a form which will allow you to provide the information that is required when requesting new software more efficiently.
AirPrint is now available for staff and students to print to a SmartPrinter from their Apple iOS device.
IT Services provide a range of workshops to develop your IT skills and make the most effective use of technology for your work. New dates are now available for the summer term.
If you or your colleagues need to move office or building, the process for requesting assistance has been improved and updated.
The University has recently experienced delays whilst ordering Apple products from the selected supplier. IT Services and the Procurement Unit have now selected another reseller.
Information about the staff email upgrade to Office 365.
As part of the OneDrive launch and to ensure your University data is secure, staff and postgraduate researchers will now need to setup and use a PIN when they use Microsoft apps on a mobile device. This affects apps that are currently in use like Yammer and Skype for Business.
Access your University files using your OneDrive, anywhere, on any device.
Important maintenance is required to the University network which began on Tuesday 14 February 2017 and will continue throughout February and March. You may notice brief interruptions to the network and wifi (e.g. access to the Internet) during 7.00am and 9.00am in University buildings on Tuesday mornings.
We are aware of an issue when using Reflect Lecture Capture, which causes the recording to fail to upload. This is often caused when the PowerPoint presentation has been opened from an email attachment in Outlook which causes the upload process to fail as Panopto is unable to locate the file.
Significant investment has been made to allow researchers to maximise their use of High Performance Computing for their research. New hardware will increase performance and a new role has been created to assist researchers to write efficient software.
Google Chrome is being installed on all University PCs from 1 November 2016. Chrome is to become the University’s additional browser. Firefox will be withdrawn at a later date.