News, Events & What's New

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The way that you reset your password has changed

We have improved security and changed the way that we handle requests for password resets from members of staff who have forgotten their password.

The way that you reset your password has changed - Read More…

Reflect Lecture Capture - unavailable Saturday 10 June 9pm-12am

Panopto, the Reflect lecture capture software, will be upgraded on Saturday 10 June between 9.00pm-12.00am. Lecture Capture will be unavailable during this time.

Reflect Lecture Capture - unavailable Saturday 10 June 9pm-12am - Read More…

IT Service Desk staff meeting - Friday 2 June 2017 3.30pm - 4.30pm

A staff meeting is held every other Friday afternoon for an hour. You will not be able to contact the IT Service Desk during this time.

IT Service Desk staff meeting - Friday 2 June 2017 3.30pm - 4.30pm - Read More…

Office 365 staff email upgrade now complete

Over 11,000 staff and postgraduate researcher email accounts have been upgraded to Office 365.

Office 365 staff email upgrade now complete - Read More…

University response to global cyber attack

As reported in the national media a large number of organisations globally suffered a ransomware attack on Friday. This attack was focused on vulnerabilities in the Windows operating system.

University response to global cyber attack - Read More…

New way to change your password

You can now change your password off-campus using the University login page.

New way to change your password - Read More…

New email security policy

A new email security policy has been published as part of the University’s commitment to improving data security and in readiness of forthcoming data usage legislation. It is important that you read and accept this. This will particularly affect staff who use Outlook on a personally owned computer or those using IMAP to access their University email.

New email security policy - Read More…

Launch of 'Request new software' form

IT Services have created a form which will allow you to provide the information that is required when requesting new software more efficiently.

Launch of 'Request new software' form - Read More…

Launch of AirPrint for iOS – print straight from your Apple device

AirPrint is now available for staff and students to print to a SmartPrinter from their Apple iOS device.

Launch of AirPrint for iOS – print straight from your Apple device - Read More…

Resetting your password will change after Easter

After the Easter holidays, we will be improving security and changing the way we handle requests for password resets from members of staff who have forgotten their password. The changes will come into effect from Monday 8 May 2017.

Resetting your password will change after Easter - Read More…

IT courses for Staff and PhD students - new dates released

IT Services provide a range of workshops to develop your IT skills and make the most effective use of technology for your work. New dates are now available for the summer term.

IT courses for Staff and PhD students - new dates released - Read More…

How to book an office move

If you or your colleagues need to move office or building, the process for requesting assistance has been improved and updated.

How to book an office move - Read More…

Avoid opening PowerPoint presentations from email attachments when using Reflect

We are aware of an issue when using Reflect Lecture Capture, which causes the recording to fail to upload. This is often caused when the PowerPoint presentation has been opened from an email attachment in Outlook which causes the upload process to fail as Panopto is unable to locate the file.

Avoid opening PowerPoint presentations from email attachments when using Reflect - Read More…

Launch of OneDrive for Staff

Access your University files using your OneDrive, anywhere, on any device.

Launch of OneDrive for Staff - Read More…

Setup a PIN to access Microsoft apps on your mobile device

As part of the OneDrive launch and to ensure your University data is secure, staff and postgraduate researchers will now need to setup and use a PIN when they use Microsoft apps on a mobile device. This affects apps that are currently in use like Yammer and Skype for Business.

Setup a PIN to access Microsoft apps on your mobile device - Read More…

Update your mobile devices and personal laptop when you change your password

When you change your University IT account password, you should also update the password on any mobile phones, tablets and personal laptops you use.

Update your mobile devices and personal laptop when you change your password - Read More…

Microsoft Skype for Business (Lync) available for Corporate Services staff

Corporate Services including staff, externals and Postgraduate Researchers (PGRs) can now install and use Microsoft Skype for Business (previously called Lync).

Microsoft Skype for Business (Lync) available for Corporate Services staff - Read More…

New Ethics Approval web application now launched

A new web application for requesting ethical approval for research projects has now been launched.

New Ethics Approval web application now launched - Read More…

Time limit to collect printing from a Smart Printer increased to 12 hours

Staff and Students can now collect their printing up to 12 hours after they send it to a Smart Printer. Previously it was four hours.

Time limit to collect printing from a Smart Printer increased to 12 hours - Read More…

Print to a Smart Printer from your mobile device

Mobile Print allows you to send a document to print on a Smart Printer from your laptop, phone or tablet wherever you are.

Print to a Smart Printer from your mobile device - Read More…

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