News from IT Services

Here you will find all the latest news from IT Services. It includes information on maintenance and current problems.

IT Service Desk staff meeting - Friday 21 April 2017 3.30pm - 4.30pm

A staff meeting is held every other Friday afternoon for an hour. You will not be able to contact the IT Service Desk during this time.

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University PC update schedule

A minor update is required to most University PCs over the next few months. During the update your screen may go blank or your icons may disappear temporarily. You may need to restart following any updates on a laptop. See the schedule for when your computer is due to be updated.

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Prism 6 to be withdrawn from University PCs

The current license for Prism is due to expire on Sunday 30 April 2017. It is important to install the new supported version before this time to avoid any disruption to your work.

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Network Maintenance towards the end of April

Important maintenance will be applied to the University network on Thursday 20 April 2017 between 6.00pm and 8.00pm and separately on Thursday 27 April 2017 between 6.00pm and 8.00pm. You may notice brief interruptions to the network and wifi services (e.g. access to the Internet) between the times on these two dates.

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Apple product delivery delays

The University has recently experienced delays whilst ordering Apple products from the selected supplier. IT Services and the Procurement Unit have now selected another reseller.

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Network Maintenance throughout February and March

Important maintenance is required to the University network which began on Tuesday 14 February 2017 and will continue throughout February and March. You may notice brief interruptions to the network and wifi (e.g. access to the Internet) during 7.00am and 9.00am in University buildings on Tuesday mornings.

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