News from IT Services

Here you will find all the latest news from IT Services. It includes information on maintenance and current problems.

Reflect Lecture Capture - unavailable Saturday 10 June 9pm-12am

Panopto, the Reflect lecture capture software, will be upgraded on Saturday 10 June between 9.00pm-12.00am. Lecture Capture will be unavailable during this time.

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IT Service Desk staff meeting - Friday 2 June 2017 3.30pm - 4.30pm

A staff meeting is held every other Friday afternoon for an hour. You will not be able to contact the IT Service Desk during this time.

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University response to global cyber attack

As reported in the national media a large number of organisations globally suffered a ransomware attack on Friday. This attack was focused on vulnerabilities in the Windows operating system.

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University PC update schedule

A minor update is required to most University PCs over the next few months. During the update your screen may go blank or your icons may disappear temporarily. You may need to restart following any updates on a laptop. See the schedule for when your computer is due to be updated.

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Apple product delivery delays

The University has recently experienced delays whilst ordering Apple products from the selected supplier. IT Services and the Procurement Unit have now selected another reseller.

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Network Maintenance throughout February and March

Important maintenance is required to the University network which began on Tuesday 14 February 2017 and will continue throughout February and March. You may notice brief interruptions to the network and wifi (e.g. access to the Internet) during 7.00am and 9.00am in University buildings on Tuesday mornings.

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