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IT Services

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About IT Services

IT Services provides services to the University to enable the effective delivery of all research, teaching and learning, administration and commerce activities. See our vision statement for more information.

Staff in IT Services

Organisation of IT Services

Director of IT Services

Mary Visser

Mary Visser
Director

IT Services has three core divisions and is supported by a small departmental administration team. For information about how teams in the three divisions are structured see our Organisation Chart [PDF] (login requested). Each division is introduced below with links to more information about the teams and the resources they provide.

Customer Services Division

 Liz Bailey

Liz Bailey
Assistant Director

Focuses on the support of, and communication with, all IT Services customers. It endeavours to create effective relationships with customers of IT Services. In addition, the division supports the implementation of the IT Services project portfolio.

About the teams in Customer Services...

Corporate Information Services Division

Vipin Ahlawat

Vipin Ahlawat
Assistant Director

Responsible for the support and development of the key systems that allow both Academic Departments and Corporate Services to operate effectively. These systems include SAP, SITS, the institutional virtual learning environment (VLE) and Adobe Connect.

About the teams in Corporate Information Services...

Infrastructure Services Division






Position Vacant
Assistant Director

Responsible for core computing services including the CFS service, email, central storage and back-up, database services, High Performance Computing and the data and voice networks. It also runs services to support specific applications for departments and other divisions within IT Services.

About the teams in Infrastructure Services...

 

Need IT Help?

IT Service Desk
Phone: 0116 252 2253
Online: Self Service
Email: ithelp@le.ac.uk
In person: Help Zone
Hours: Service Hours
See also: IT Training


Teaching Room Help
Phone: 0116 252 2919
Email: AVS Support


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