How long are files recoverable for?
Files can be recovered using Previous Versions from the Research R:, Shared Departmental X: and Personal Z: drives. These copies are taken every day at about 4am, 5am and 3am respectively [UK times] and are retained for:
- Five days for Z: and X: drives
- Twelve days for the Research R: drive
Recover folders from your personal Z: drive
You can recover folders you have deleted from your personal Z: drive.
Recover files on your computer
You can recover a file or revert to a previous version of a file.
- Locate the folder in which the file was saved.
- Right click in a blank area of the folder and select Properties from the menu.
- A Properties menu will appear. Select the Previous versions tab
- Select which version of the folder you require and click Open.
- Select the file you wish to recover and copy and paste or drag and drop into your Documents folder.
Copy a previous version of a file
If you recover a previous version of your file and choose to move it to the same folder as the current version of your file, a warning will appear.
- If you Copy and Replace the file you will lose the current version of the file.
- If you Copy, but keep both files you will be able to keep both files but will have to rename the older version of that file.