Maintenance/Repairs Request

This form is for Staff only - Students reporting faults in accommodation should use the Accommodation Services Form

The maintenance team are currently working to a 5 day turnaround. Please do not use this form for emergencies or urgent jobs¹, please phone the help line, 2319; for emergencies outside of normal working hours (Monday to Friday 8:30 - 17:00) please phone the Control Room, 2023.

Your E-Mail Address (Required)

Name (Required)

Please enter your full name

Telephone Number (Required)

Please enter a contact telephone number

Room Number/Area (Required)

Description (Required)

Building (Required)

Department (Required)

Departmental Charge Code

Please note this is required for all new works - e.g. fitting of notice boards - repairs to faults are free and do not require a code

Do we need to report to anybody before commencing work

Please give details below

Do we need to make an appointment to access the area?

The default for this is no. Please tick if the craftsmen will need to contact you for keys.

Hazards or Dangerous Areas

Please complete with details for all hazardous areas. E.g. laboratories with hazardous materials, high ceilings, stairwells.

¹For details of priorities please see the maintenance service level statement.

Please phone 2319 if you do not receive an email confirmation that your call has been logged within 1 working day of completing this form.

Please phone 2319 if you do not receive an email confirmation that your job has been assigned within the agreed priority time. Please quote the reference number given in your acknowledgement email. Jobs are prioritised according to priorities given in the Maintenance Service Level Statement.

Our help desk recording system is on SAP; if the SAP system is down you will not receive confirmation emails.

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