Get help in an emergency?

Contact the Security Control Room by phone on internal extension 888 (222 in the RKCSB) 0116 252 2888 from an outside line or mobile. The Control Room will ensure access for emergency service vehicles and will send somebody to the incident.

For all other security incidents and out of hours maintenance emergencies please inform the Security Control Room on 0116 252 2023.

Report a fault in a building?

Dial 0116 252 2319 or use the on-line form.

Report spillages, carpet stains and other cleaning issues?

Contact the Portering & Cleaning Services.

Find out about postal and courier services including costs and delivery times?

See the Postal Services pages.

Pre-arrange moving of equipment or furniture?

Contact the Portering & Cleaning Services or use the on-line request-a-porter form.

Order crates for office moves?

Use the on-line form.

Report problems with wasps, pigeons or other pests?

Email pacs@le.ac.uk  or phone 0116 252 5333.

Order new or replacement furniture, blinds, curtains, carpets?

Email interior@le.ac.uk with your query or phone 0116 252 2311.

Order a new or replacement key?

Follow the procedures on the keys page.

Order a new swipe/access card, have it upgraded to include other buildings?

Staff should follow the procedures on the access cards page - student cards should be issued by their department.  Faults with access or barrier cards should be reported to the security clerk by email wb6@le.ac.uk.

Order new, shelves or notice/white boards for a room?

Dial 0116 252 2319 or use the on-line-form.

Request waste or shredding collections?

Follow the waste guide for departments.

Arrange for travel or other insurance?

See the Insurance web pages or phone 0116 229 7630.

Discuss departmental space requirements?

Follow procedures detailed on the Space Management pages.

Find out about building works or new building projects?

See the Estates News pages.

Report lost or found property?

Go to the Security Lodge which maintains a lost property store; find out more on the found property page.

Reserve a parking space for a visitor?

Follow the procedures on the parking for visitors page.

Register a complaint?

Follow our Feedback and Complaints procedure

Find answers to Estates and Facilities related questions not on this list?

See our A-Z of services  email estates@le.ac.uk or phone 0116 229 7904