Making a request
Most patrons can automatically place document supply requests and some patrons, including undergraduates, must apply for a temporary account change before placing their requests.
Placing a request
Step one: Please search the Library's collections before placing a request. We can only supply items not already in stock.
Step two: Open the request form and log in with your IT username and password.
Step three: Complete the form as directed, giving as much information as possible.
Step four: Click on the Submit Request button. Your request will normally be processed within 24 working hours (Monday - Friday), or first thing on a Monday for requests made over the weekend.
A maximum of 10 requests may be placed made at one time (24hr period).
Please see the Distance learners section if you are unable to use the catalogue to make a request.
UK copyright law
UK copyright law allows us to copy no more than one chapter or 5% of a whole book, whichever is greater, and no more than one article from a single issue of a journal for any one individual.
The person for whom the items are being requested must personally complete the request form and agree to the copyright declaration. It is against copyright law to obtain an interlibrary loan photocopy for the purposes of supplying it to someone else.
If you are requesting a photocopy for commercial purposes, please check with Document Supply staff before proceeding.