Making a request

Most patrons can automatically place document supply requests and some patrons, including undergraduates, must apply for a temporary account change before placing their requests.

Placing a request

Step one: Please search the Library's collections before placing a request.  We can only supply items not already in stock.

Step two: Open the request form and log in with your IT username and password.

Step three: Complete the form as directed, giving as much information as possible.

Step four: Click on the Submit Request button. Your request will normally be processed within 24 working hours (Monday - Friday), or first thing on a Monday for requests made over the weekend.

Please see the Distance learners section if you are unable to use the catalogue to make a request.

UK copyright law

UK copyright law allows us to copy no more than one chapter or 5% of a whole book, whichever is greater, and no more than one article from a single issue of a journal for any one individual.

Copyright compliance
The person for whom the items are being requested must personally complete the request form and agree to the copyright declaration. It is against copyright law to obtain an interlibrary loan photocopy for the purposes of supplying it to someone else.

Requesting theses

For UK theses, please use the British Library EThOS service, which requires a registration the first time you use it. View more information about EThOS.

Commercial usage

If you are requesting a photocopy for commercial purposes, please check with Document Supply staff before proceeding.

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Contact Document Supply

Monday to Friday, 9.00am to 5.00pm.

University of Leicester Library
PO Box 248
University Road
Leicester
LE1 9QD

Telephone: (+44) 0116 252 2039
Fax: (+44) 0116 252 2066
Email: documentsupply@le.ac.uk

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