Making a request

Most users have a nominal annual quota of document supply requests and some users, including undergraduates, must apply for a quota before placing their requests.

Placing a request

Step one: Please search the Library's collections before placing a request.  We can only supply items not already in stock.

Step two: Sign into your Library account, using either your University IT account username and password OR your Library No. and PIN.

Step three: Select the type of request you require

  • Request Book or Thesis - to request the loan of an individual volume.
  • Request Journal Article / Book chapter - for an extract from a journal or a book.
  • Request Conference Proceedings - for an extract from a published conference.

Step four: Complete the form as directed, giving as much information as possible.  Remember to select Electronic Delivery for articles if desired.

Step five: Ensure you agree to the terms of the copyright declaration by ticking the box.

Step six: Click on the Send button. Your request will normally be processed within 24 working hours (Monday - Friday), or first thing on a Monday for requests made over the weekend.

A maximum of 10 requests may be placed made at one time (24hr period).

Please see the Distance learners section if you are unable to use the catalogue to make a request.

UK copyright law

UK copyright law allows us to photocopy no more than one chapter or 5% of a whole book, whichever is greater, and no more than one article from a single issue of a journal for any one individual.

Copyright compliance
The person for whom the items are being requested must personally complete the request form and agree to the copyright declaration. It is against copyright law to obtain an interlibrary loan photocopy for the purposes of supplying it to someone else.

Requesting theses

For UK theses, please use the British Library EThOS service, which requires a registration the first time you use it. View more information about EThOS.

Commercial usage

If you are requesting a photocopy for commercial purposes, please check with Document Supply staff before proceeding.

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Contact Document Supply

Monday to Friday, 9.00am to 5.00pm.

University of Leicester Library
PO Box 248
University Road
Leicester
LE1 9QD

Telephone: (+44) 0116 252 2039
Fax: (+44) 0116 252 2066
Email: documentsupply@le.ac.uk

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