Usage monitoring and Charges

As a response to user feedback we are trialling a new approach to Document Supply.

Rather than having fixed quotas, as we have used in the past, we will monitor usage of Document Supply services to ensure that everyone has fair and equitable access to resources that are not currently held by the University Library.

We will explore the best options for supplying resources with you - whether it be by providing access to electronic copies, buying items for the University Library, or getting loanable copies from other Libraries.

Patrons without automatic privileges

Some patrons (e.g. undergraduates and associate staff) will not be able to automatically place inter-library loan requests, but it may be possible to allow a temporary amendment to your account to allow you to place a limited number (nominally a maximum of five). 

To enable us to make this amendment, please ask the relevant module tutor, dissertation supervisor or Department Administrator to contact us to confirm how many requests you wish to make and for what purpose:

Distance Learners

If you are an undergraduate student registered as a distance learner you, or a post-graduate distance learner at any level, you will automatically be able to place requests. 

Multiple-volume works

Where multiple volumes of a work (e.g. journal or book) are requested, each physical volume of the work required will constitute a separate request; unless they are bound together by the loaning library as a single item.

Charges (for research projects)

If you are a member of academic staff and are planning a research project for which you will require a large number of inter-library loans, you may find the following information useful when calculating costs as part of your proposal.

Request costsCharged rate
Electronic article from the UK



Electronic article (from print)        £9.50
Photocopied article from the UK



Single loan from the UK



Renewal each application per item



Copyright cleared article


£9.50 plus copyright fee

Non UK loan or article


Please order direct from the British Library using Get It For Me or Find It For Me

Urgent action item


Please order direct from the British Library using Get It For Me or Find It For Me

UMI Proquest Thesis



EThOS Thesis Digitisation Charge



**Some EThOS institutions charge a higher fee.

 Other Charges

Request costsCharged rate
Uncollected items £7.00

Lost or damaged ILL British Library items

Minimum charge made by the British Library is £187.80

Lost or damaged ILL items from other institutions

Variable charge made by the lending library plus £7.00 handling charge per item

VAT is included where applicable.

Share this page:

Contact Document Supply

Monday to Friday, 9.00am to 5.00pm.

University of Leicester Library
PO Box 248
University Road

Telephone: (+44) 0116 252 2039
Fax: (+44) 0116 252 2066

Learn at Leicester

Learn at Leicester gateway to help and resources for academic skills.

Visit Learn at Leicester - the University's gateway to all the resources and services available to support your learning and academic progress.

Ask Us

Image of a question mark used for the Library's Ask Us service.

Need help? Ask Us!


We value your suggestions and feedback, please make a comment.