Contents

• Access
• Facilities
• Collections
• Services
• Usernames, passwords and PINs

Access

How do I find the library?

• See the Map showing the location of the Library on campus

How do I get into the library?

• Access into the Library is via turnstiles, with a gate available for those unable to use these. You need your Library card to enter
• Reception is near the turnstiles.

How do I get out of the library?

• Go out the same way that you came in, through the security gates

What are the opening hours?

• See the Library opening and service hours
• Refer to the service hours of the IT Services Help Team

Facilities

Where are the toilets?

• Off the Central Corridor on the Ground Floor and Floors B, 1, 2 and 3. Adapted toilets are included in each case

Where are the emergency exits?

• There is a comprehensive system of signs to the exits, escape routes and staircases to be used in the event of an emergency
• In the event of an emergency evacuation of the building, the assembly area is at the front of the building

Where can I get access to a PC?

• PCs are available in the PC Zones on Floors 1, 2 and 3. The IT Rooms on the ground floor may also be used when not booked for teaching
• Wireless access is available

Where can I find a study space?

• These are distributed throughout the library, and will be designated for quiet or silent use.
• For University of Leicester students needing to study in groups, there are 13 bookable group study rooms, two of which are for postgraduate students only. The rooms can be booked for up to 2 hours per group per day. Rooms can be booked via the Study Room Booking Service

Where can I find photocopiers?

• In rooms off the Central Corridor on Floors B, 1, 2 and 3

Is there anywhere I can leave my belongings whilst I use the Library?

• Library lockers are available, please ask at the Service Desk.

Is there a special area for postgraduate users?

• The Graduate School Reading Room is situated on Floor 1 and contains PCs, study places, and two bookable group study rooms. Entrance to this area is by your Library card.

Can I eat and drink in the Library?

• Eating and drinking (except bottled water) are not allowed in the Library. No drinking is allowed in the PC Zones. There is a café at the Library entrance.

Collections

Where are the library catalogue PCs?

• On Floors B, G, 1, 2 and 3 as marked on the visual guide

How can I find books?

• Books are on located on Floors B, 1, 2 and 3

Where can I get Short Loans?

• These are available in the new Express Zone on the Ground Floor. Short loan books are on open shelves so you may browse them or borrow them using the self-service book issue machine

How can I find a printed journal?

• Printed journals are in the Basement except for PER 003 which are on floor 1 in the yellow zone and PER 340 which are on floor 2 in the blue zone

How do I place requests for theses to be retrieved for me?

• Requests should be made using the Library catalogue. For full details and collection times see Retrieval Service

Where do I go to consult Special Collections materials?

• In the Kirby & West Special Collections Suite in the Basement.

Where can I find Official Publications?

• The Official Publications collections and help desk are on Floor 2.

Where can I find the Education Books?

• The Education collections, including education journals and the help desk are on Floor 2

Services

Where do I go to borrow books?

• Books are can be borrowed using the self-service book issue machines in the Street on the Ground Floor. To pay fines please go to the Service Desk on the Ground Floor

Where can I return books?

• Books can be returned using the self-service book return machines in the Street on the Ground Floor. There is also a book-drop facility at the entrance of the Library

Where do I collect reserved items, inter-library loans and items requested through the Retrieval Service?

• All items, except inter-library loans, can be collected in the Express Zone and issued using the self-service book issue machine. Inter-library loans are available for collection during staffed service hours at the Service Desk

Where is the IT Servicedesk?

• The Help Zone on the Ground Floor

Where is the Enquiry Desk?

• The Help Zone on the Ground Floor

Are there any changes to Distance Learning Services?

• No. Services to Distance Learners are not affected

Where can I find the library staff?

• If you want to find your Information Librarian, you can visit their office on the Ground Floor
• If you want to talk to other members of library staff ask at Reception on the Ground Floor

Where is the Student Learning Centre ?

• The Student Development Zone is on the second floor

Where is the AcessAbility Centre ?

• The AccessAbility Zone is on the ground floor

Where can I go to get help?

• Look out for the Help Team in blue or purple tops
• Ask at any of the staffed desks
• Ask any member of library staff
• Look at the notices or pick up a leaflet
• Contact the Library Enquiry Service by phone on 0116 252 2043 or by email at libdesk@le.ac.uk or the IT Service Desk on 0116 252 2252/2258 or infodesk@le.ac.uk

Usernames, passwords and PINs

To login to Digital Library resources such as eBooks and eJournal articles off campus, you will need to use your CFS (University network) username and password.

To view and renew your Library loans online - and to book a Library group study room online - you will need your Library username and PIN.