Terms and Conditions of an Undergraduate or Masters offer

1. Terms and Conditions of Agreement Relating to the Offer

1.1  The full terms and conditions of your agreement with the University regarding the Offer are contained in the regulations made by the University's Senate (Senate Regulations).

1.2  The Senate Regulations are located at: http://www2.le.ac.uk/offices/sas2/regulations (as updated and amended from time to time).

1.3  The Senate Regulations contain important information about the terms applying to your place to study the Course at the University, including (but not limited to):

1.3.1  minimum entry qualifications and language requirements for taught programmes of study (Senate Regulation 1);

1.3.2  admission and registration for taught programmes (Senate Regulation 2);and

1.3.3  fees (Senate Regulation 3).

1.4  You should read the Senate Regulations carefully prior to accepting a place at the University, as the Senate Regulations will govern the terms of your study. If you do not understand anything in the Senate Regulations, or if you have any questions about them or the terms of your study at the University, please contact the University at registry@le.ac.uk.

1.5  If you would like a paper copy of the Senate Regulations to be sent to you, please contact registry@le.ac.uk.

1.6  In addition, the University's ‘Data Protection and Use of Student Data’ policy contains important information regarding the use of your data. This includes sharing your data with other sections of the University and also the Students' Union after you have accepted an offer but before you formally register with the University, to enable the University to provide you with the best possible service before registration. Please read the policy carefully before accepting the offer. If you have any concerns or questions about the use of your data by the University, or if you do not want the University to use your information before you register, please contact Information Assurance Services (ias@le.ac.uk).

1.7  The University has the right to issue its own degrees under UK law. However, University of Leicester qualifications may not always be recognised outside the UK. If you are intending to use your University of Leicester qualification for employment purposes or further study outside the UK, it is very important that you ensure that the qualification will meet the relevant local requirements for your chosen career, employer or study goals before commencing your studies. The University is unable to guarantee that its qualifications will be recognised in all circumstances. For further information, distance learning students are advised to contact the appropriate Distance Learning Hub and students studying on campus should contact the International Office on intoffice@le.ac.uk.

2.    Student Complaints

2.1  The University has its own complaints processes to deal with any issues that may arise during the admission process or during your studies with the University:

2.1.1  The Admissions Complaints Process and

2.1.2  The Student Complaints Process (Senate Regulation 12).

3.    Accepting this Offer

3.1  If you wish to accept this offer and have applied through the University of Leicester online application form, please log on to MyStudentRecord and follow the instructions.

3.2  If you wish to accept this offer and you have applied through UCAS, you will need to do this via the UCAS Track system by the deadline shown on your UCAS Track page.

3.3  If you are studying a distance learning programme the receipt of the payment of your first instalment of tuition fees will indicate acceptance of the offer.

4.    Cancellation Rights Before Your Course Start

4.1  You have a statutory right to cancel your contract with the University for the Course within 14 days of accepting your offer.

4.2  If you wish to exercise this right to cancel within this 14 day period, you must send written confirmation by email or letter to the address shown on the cancellation form. You can choose, but do not have, to use the cancellation form at the end of these terms and conditions when providing us with your written notice of cancellation.

4.3  If you are applying through UCAS, you can also exercise this right to cancel within 14 days of accepting the offer by changing your decision on UCAS Track.

4.4  If you wish to cancel your contract with the University after 14 days of accepting your offer but before the start date of your course you must send written confirmation by email or letter to the University. The relevant contact details are on the cancellation form.

4.5  The University will reimburse any course fees paid by you or a third party on your behalf as soon as reasonably possible and in any event within 14 days of you declining your offer.  The University will make the reimbursement using the same means of payment used for the initial transaction, unless you or the third party have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.

5.    Cancellation Rights After Your Course Starts

5.1  The University will allow you to cancel your contract with the University for the Course at any time between the Course Start Date and the expiry of 14 days from the Course Start Date (Start Date Cancellation Period).

5.2  If you wish to exercise this right to cancel within the Start Date Cancellation Period, you must send written confirmation by e-mail or letter to the:

5.2.1  University's Registry department (for Campus based students); or

5.2.2  Distance Learning Hubs (for Distance Learning Students).

You can choose, but do not have, to use the cancellation form when providing us with your written notice of cancellation.

5.3  The University will reimburse any course fees paid by you or a third party on your behalf as soon as reasonably possible and in any event within 14 days of you starting the course.  The University will make the reimbursement using the same means of payment used for the initial transaction, unless you or the third party have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.

5.4  Further information on cancellation rights and terms, including withdrawing from the Course after the Start Date Cancellation Period, are set out in Senate Regulation 3.

6.    Variation

6.1  The University endeavours to ensure that the content of its prospectus, programme specification, website content and all other materials are complete and accurate. On occasion it may be necessary to make some alterations to particular aspects of a course or module.

6.2  The University can amend these terms and conditions including the Senate Regulations and vary your course of study for the following reasons:

6.2.1  the unavailability of key teaching staff;

6.2.2  changes in the University's facilities or availability to the extent that the quality of teaching would be affected to the detriment of the students;

6.2.3  changes or developments in knowledge or teaching methods;

6.2.4  changes required to meet external requirements such as conditions imposed by accrediting bodies;

6.2.5  the way in which assessment is carried out; or

6.2.6  where a course or part of it is under or over-subscribed to the extent that the quality of teaching would be affected to the detriment of the students.

6.3  Depending on the reason for varying your course of study, the action that the University can take following the occurrence of one of the events in clause ‎6.2 is:

6.3.1  altering the lecture or assignment timetable;

6.3.2  varying the location at which the course is provided or the examination is taken; or

6.3.3  cancelling or changing a programme or part of the specification more substantially.

The action the University takes under this clause will depend upon the circumstances prevailing at the time and the reasons for it exercising this power.

6.4  Wherever possible the University will ensure that you have as much notice as possible of the change to ensure that the disruption to your studies is minimised where it is taking action under clause ‎6.3.1 or ‎6.3.2 (where the change in location of the course is still within the grounds of the University).

6.5  The University will contact you as soon as possible and in any event will give you 25 days written notice before the relevant change is due to take place where it is taking action under clause ‎6.3.3. Where this occurs, we will also and in consultation with you, offer you an alternative course or programme (as appropriate) or the opportunity to cancel your contract with the University and obtain a refund of any advance payments that you have made for that year of study. In these circumstances, if the change takes place during your 2nd or 3rd years of study, the University will be entitled to retain its fees for your previous year or years of study, as appropriate. The University will also provide support and assistance to you with finding an alternative course provider where necessary.

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