Professional Services Management Team

The PSMT is the leadership team for the Professional Services of the University. It meets once a month and is chaired by the Registrar and Secretary.

Terms of Reference

  • To provide leadership and to formulate and implement strategies to embed ways of working, at all levels of the Professional Services, which achieve continuous improvements in the delivery of those services.
  • To identify appropriate measures to record progress in achieving service improvement.
  • To oversee existing activities to achieve a unified administration.
  • To evaluate and quantify the financial impact of improvements in the effectiveness and efficiency of the professional services.

Professional Services Plan

PSMT contributes to the development of the ongoing Professional Services Plan.  The Plan sets out the context, purpose, values and objectives of the Professional Services in supporting the academic mission of the institution.

Adobe Acrobat (PDF) Appendix 1: Commentary on Unified Administration (PDF) Adobe Acrobat (PDF) Appendix 6: Commentary on costs and cost control (PDF)
Adobe Acrobat (PDF) Appendix 2: Commentary on the administrative structure and cross boundary colalboration (PDF) Adobe Acrobat (PDF) Appendix 7: Summary of University Administration costs (PDF)
Adobe Acrobat (PDF) Appendix 3: Structure of the Professional Services (PDF) Adobe Acrobat (PDF) Appendix 8: Corporate Services financial forecasts to 2017-18 (PDF)
Adobe Acrobat (PDF) Appendix 4: Corporate Services Statistical Profiles (PDF) Adobe Acrobat (PDF) Appendix 9: Summary of Corporate Services and central cost expenditure increases (PDF)
Adobe Acrobat (PDF) Appendix 5: Professional Services Improvement Programme (PDF) Adobe Acrobat (PDF) Appendix 10: Cluster Comparator Group (PDF)


PSMT Membership

David Hall, Registrar and Chief Operating Officer

Martyn Riddleston, Director of Finance

Professor Jon Scott, Academic Registrar

Kate Bradley, Director of Human Resources

Liz Bailey, Director of IT Services

Trevor Humphreys, Director of Estates and Facilities Management

Kirsty Woodward, Residential and Commercial Services

Caroline Taylor, University Librarian, Library Services

Dawn Kemp, Director of Administration, College of Arts, Humanities, Law

Nigel Siesage, Director of Administration, College of Medicine, Biological Sciences and Psychology

Geoff Green, Director of Administration, College of Science and Engineering

Ruth Daly, Director of Administration, College of Social Science

Becky Johnson, Director of Strategic Projects

Secretary, Andrew Petersen.


Minutes of the meetings held on:


Adobe Acrobat (PDF) 5 July 2011 (PDF)

Adobe Acrobat (PDF) 14 September 2011 (PDF)

Adobe Acrobat (PDF) 11 October 2011 (PDF)
Adobe Acrobat (PDF) 8 November 2011 (PDF) Adobe Acrobat (PDF) 6 December 2011 (PDF) Adobe Acrobat (PDF) 20 January 2012 (PDF)
Adobe Acrobat (PDF) 14 February 2012 (PDF) Adobe Acrobat (PDF) 29 March 2012 (PDF) Adobe Acrobat (PDF) 23 May 2012 (PDF)
Adobe Acrobat (PDF) 21 June 2012 (PDF)


Adobe Acrobat (PDF) 16 August 2012 (PDF)
Adobe Acrobat (PDF) 18 September 2012 (PDF) Adobe Acrobat (PDF) 16 October 2012 (PDF)
Adobe Acrobat (PDF) 22 November 2012 (PDF) Adobe Acrobat (PDF) 11 December 2012 (PDF) Adobe Acrobat (PDF) 22 January 2013 (PDF)
Adobe Acrobat (PDF) 27 February 2013 (PDF) Adobe Acrobat (PDF) 18 March 2013 (PDF) Adobe Acrobat (PDF) 23 April 2013 (PDF)
Adobe Acrobat (PDF) 21 May 2013 (PDF) Adobe Acrobat (PDF) 18 June 2013 (PDF) Adobe Acrobat (PDF) 30 July 2013 (PDF)


Adobe Acrobat (PDF) 16 October 2013 (PDF) Adobe Acrobat (PDF) 5 November 2013 (PDF) Adobe Acrobat (PDF) 3 December 2013 (PDF)
Adobe Acrobat (PDF) 14 January 2014 (PDF) Adobe Acrobat (PDF) 4 February 2014 (PDF) Adobe Acrobat (PDF) 11 March 2014 (PDF)
Adobe Acrobat (PDF) 7 May 2014 (PDF) Adobe Acrobat (PDF) 2 July 2014 (PDF)


Adobe Acrobat (PDF) 2 September 2014 (PDF) Adobe Acrobat (PDF)  7 October 2014 (PDF) Adobe Acrobat (PDF) 6 November 2014 (PDF)
Adobe Acrobat (PDF) 6 January 2015 (PDF) Adobe Acrobat (PDF) 20 January 2015 (PDF) Adobe Acrobat (PDF) 3 February 2015 (PDF)
Adobe Acrobat (PDF) 17 February 2015 (PDF) Adobe Acrobat (PDF) 3 March 2015 (PDF) Adobe Acrobat (PDF) 17 March 2015 (PDF)
Adobe Acrobat (PDF) 5 May 2015, (PDF) Adobe Acrobat (PDF) 19 May (PDF)

Additional Papers

Share this page:


Our mission is to help shape the future of the University, using our expertise to provide excellent services which enable the creation of world-changing research and high quality teaching, in an inclusive academic culture.

Why Professional Services?

"The biggest barrier to an effective service is a disjointed service.  We cannot allow the organisational boundaries between offices within the Corporate Services and between the Colleges, Schools and Departments, to prevent us from working together to ensure that we offer continually improving services focused on the needs of the student, the lecturer and the researcher."

Dave Hall, Registrar and Chief Operating Officer