Continuous improvement will allow us to deliver the best possible service to students and other areas of the University. A unified administration is key to achieving this. In support of unifying our administration other work is on-going.

Here's an overview of some of the major initiatives that are taking and have taken place to improve the way that we work.

Current initiatives - find out more

• Sunrise Project - improving the processes and systems that support distance learning students.
• Unified admissions - improving the way we admit students to the University.

Systems thinking - the underlying methodology being used in the above two initiatives.

Past projects and initiatives - where are they now?

• Springboard - incorporating MyLeicester and Sunrise

Our values and how we behave

Improving the way that we work is dependant not only on processes, systems and policies, but also on what we, as employees, value and how we behave. Find out more about values and behaviour.