Personal tools

Blackboard Support Form

This online form has been designed to help students to report any problems they are experiencing with Blackboard. Please complete the form fully to enable the team to respond to your query.

Before you complete this form please check that your query has not already been answered on Blackboard. Please look in the FAQ’s section.

Personal Details

Please provide information about yourself

(Required)
Please select one from the list below







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Please provide an email address for correspondance, this might be your University email address if you have one.
(Required)
Your surname should be in capital letters.
The cfs username is what you use to log into Blackboard e.g. abc12. If you do not know your cfs username please leave blank but do note that this may cause delays in dealing with your issue.

Information about the technical issue that you are experiencing

(Required)
Please use the selection box below to outline the issue that you wish to report. Do make sure that you have read the FAQ’s on Blackboard before requesting assistance.








Please provide further details so that your query can be addressed.

The more information you provide the easier the technician will be able to address your difficulty. If your query relates to a module please state the name and number of the module.

(Required)
(Required)
If the problem you encountered is within a module please state the module number.
(Required)
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Find the problem page, press PrtScn on your keyboard. Open a programme such as Word. Right click and copy screenshot into the document. Save document and then attach to this form by clicking browse.

Information about your computer

(Required)
Please select, from the drop down list the operating system that you are using and the web browser that you use to access the Internet
(Required)


(Required)



Please identify your Internet Service Provider (e.g. BT, Virgin Media, etc.)