Honorary Lecturer

BSc (Hons) Pharmacy Aston University, Birmingham 1981
Bachelor in Pharmacy - USA Equivalency Examination Board 1987
Doctor of Philosophy University of Leicester 1996
Membership of the Royal Pharmaceutical Society of Great Britain 1982

Email: diane.ketley@institute.nhs.uk

Address: Department of Cardiovascular Sciences, NHS Institute for Innovation and Improvement, Coventry House, University of Warwick , Campus, Coventry, CV4 7AL

For general enquiries, please email Mrs Val Thomas or telephone 0116 252 3126

Research interests

• Understanding the factors which influence the spread and sustainability of service improvements

• Increasing the use of evidence to inform practice, both clinical and organisational

• Developing new methodologies to investigate complex changes in a dynamic, professional organisation (the NHS)

External positions

Head, Research and Evaluation, NHS Institute for Innovation and Improvement 2005-

Head, Research into Practice, NHS Modernisation Agency 2001-2005

Clinical Governance Programme Leader, Leicester Royal Infirmary 1999-2001

Member - Appraisals Committee National Institute for Clinical Excellence (NICE)1999-2002

Recent Publications

Gollop R, Ketley D, Buchanan D et al. 'Research into Practice': a model for healthcare management research? Evidence and Policy 2006;2 (2) 257-267

Buchanan D, Fitzgerald L, Ketley D et al. No going back: a review of the literature on sustaining organizational change. International Journal of Management Reviews 2005; 7 (3) 189-205

Gollop R, Whitby E, Buchanan D, Ketley D. Influencing sceptical staff to become supporters of service improvement: a qualitative study of doctors' and managers' views. Quality and Safety in Health Care 2004; 13:108-114

Book

'The Spread and Sustainability of Organizational Change: Modernizing Healthcare' Routledge Publishing (September 2005) contributor and editor.