This is a summary sheet for the online submission instructions

Please find below the submission deadlines for the proposal. Please note these deadlines are final. All times are UK (London) time. The work is batch processed on the next working day following the deadline. Work received prior to the deadline will be stored until the deadline.

 All times are local to the University of Leicester in the UK. Current Time in the UK is displayed below:

• I can't see my submission in grade view on Blackboard
  
• I suspect that I have a computer virus, can I submit my work?

• I am experiencing 'technical difficulties' with Blackboard. Can the School submit the work to Blackboard for me?

• I intended to submit for xyz deadline and signed up. I am now no longer able to submit for this deadline, what do I do?

• If I do not submit on time what happens next?

• Can I have an extension?

• If I submit early will I get my work back earlier?

• Why are the School allowing students to submit online?

• What are the Deadlines for Submission?

• Can I use online submission to submit a resubmission?

• I am experiencing difficulties with the online submission.

• I did not receive/ I have lost my Turnitin receipt. Is it possible to get a new one?

• Is it possible to check that I submitted correctly?

• I get redirected to the Turnitin homepage when I submit.
  

I can't see my submission in grade view on Blackboard

Regarding the issue of a student's successful Turnitin submission not being displayed in Gradebook. The University technical team have heard from Turnitin on the issue and Turnitin have advised that this type of glitch has happened previously and unfortunately there is no solution at present to fix this.

I suspect that I have a computer virus, can I submit my work?

All the University can advise at the moment is that if a student has successfully submitted to Turnitin and their submission has not appeared in Gradebook, then they should a) check their University email box for the Turnitin submission receipt and retain this as evidence of submission and b) go and click on the assignment link in the course where they will be able to View their submission. If they don't have a receipt or cannot see their submission, then they should contact the University technical team (blackboard@le.ac.uk) regarding a problem with their submission.

I suspect that I have a computer virus, can I submit my work?

Our advice would be for you to contact your IT Network Support people to inform them of the virus - they will be in a position to advise on whether you should/should not upload your work from an infected network. They should also be in a position to provide help in cleaning files to upload.

I am experiencing 'technical difficulties' with Blackboard. Can the School submit the work to Blackboard for me?

No, you need to address your technical difficulties and submit the work yourself. Please inform the Blackboard manager the technical difficulties you are experiencing, please provide detailed information on the nature of difficulties they are experiencing, e.g. sending a screenshot to ease the task of troubleshooting.

I intended to submit for xyz deadline and signed up. I am now no longer able to submit for this deadline, what do I do?

You can remove yourself from the sign up sheet.

If I do not submit on time what happens next?

You are permitted to submit at the next deadline but you will need to sign up again to submit to that new deadline.

Can I have an extension?

Please see your programme handbook for details on extensions and the penalties for late submission.

If I submit early will I get my work back earlier?

No. The Tutors will receive the work a couple of days after the submission deadline. If you submit earlier than the deadline your work will be stored for the deadline, the work is then batch processed.

Why are the School allowing students to submit online?

From the research we have undertaken students would like the option to submit online. Online submission also provides the School with the opportunity for speeding up the process of submitting work allowing the University to receive the work far faster than via post.

What are the Deadlines for Submission?

Students are able to submit their proposals to a set deadline. The deadlines occur every 2 months and the deadline is always on the last day of the month.

Can I use online submission to submit a resubmission? Yes - however you should wait for guidance from the University Progress Board.

I am experiencing difficulties with the online submission - is there further help available?

JISC & Plagiarism Advice.org have provided advice for students on the browsers which are supported and the way in which they need to be configured to work effectively. You can find this information by clicking this link the following link also contains information on browser settings.

I did not receive/ I have lost my Turnitin receipt. Is it possible to get a new one?

A copy is automatically generated when you submit your script, a copy is also sent to your cfs email account. It is your responsibility to keep a copy of the Turnitin receipt number (the paper ID) for your records. Prior to the submission deadline you can obtain a copy of the receipt number by clicking online submission, selecting your module and clicking view/complete on the online submission portal. You should then click on your file under the 'Title'. Please do not contact the University to request a copy of your receipt number.

Can I use online submission to submit a resubmission?

Is it possible to check that I submitted correctly?

Please see item above.

I get redirected to the Turnitin homepage when I submit.

We have posted on Blackboard login page a notice about a temporary problem with Turnitin and a suggested workaround. The Turnitin support team has advised us that there is a issue with users submitting/viewing a submission to Turnitin from within Blackboard whereby users are redirected to the Turnitin home page for login.

They believe that the problem may be linked to the use of Internet Explorer 7 (IE7). Changing the security settings for IE7 has resolved the issue for a number of users that they have been dealing with. However, this is a temporary solution as they haven't advised us of a permanent fix as yet.

As a temporary workaround, users that are experiencing the problem of being logged out and are using Internet Explorer 7, Turnitin advise that users should change their IE7 security settings to trust the Turnitin site, so that they can view/submit submissions without getting logged out of the system. To do this, users should:

1) Open up a Internet Explorer 7 browser;

2) Click on the 'Tools' option on the browser menu and then click on 'Internet

Options';

3) Click on the 'Security' tab, then click on the 'Trusted Sites' green tick icon and then click the 'Sites' button;

4) Add https://submit.ac.uk and tick the Tick box entitled 'Require server verification (https:) for all sites in this zone'. Close the Trusted Sites form and click 'OK' on the Internet Options form;

5) Close down all instances of IE7 for the changes to take effect.

A number of students have suggested that they would like to practice with Turnitin before they attempt a full submission. We have tried to accommodate this request by setting up this trial area.